---
title: "Billing - Incurring Cost On Forwarded Calls"
slug: "billing-incurring-cost-on-forwarded-calls"
tags: ["calltower", "public"]
updated: 2026-07-23T10:21:12Z
published: 2026-07-23T10:21:12Z
canonical: "learn.calltower.com/billing-incurring-cost-on-forwarded-calls"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.calltower.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing - Incurring Cost On Forwarded Calls

**Question: If a customer forwards their calls to a different number, do they still incur minutes?**

Answer: Yes, if the call comes across our network and then forwards one, we still are capturing usage.