---
title: "Billing - Payments And Adjustments"
slug: "billing-payments-and-adjustments"
tags: ["calltower", "public"]
updated: 2026-07-24T20:38:30Z
published: 2026-07-24T20:38:30Z
canonical: "learn.calltower.com/billing-payments-and-adjustments"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.calltower.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing - Payments And Adjustments

To pay online, visit our CallTower Customer web portal. You can view your balance, past invoices, payment history and manage payments all by logging in at [http://calltower.billcenter.net](http://calltower.billcenter.net)

> [!NOTE]
> **Please note**:
> 
> When setting up access for the first time, a registration code is required, which may be obtained by writing us at [billing@calltower.com](mailto:billing@calltower.com)

## What payment methods are accepted?

CallTower accepts checks, manual or recurring credit card payments (MC, Visa, AmEx, Discover), manual or recurring ACH payments, and wire transfers. **If you choose to pay with a credit card, a processing fee will be applied.**

- **Checks sent to:**
  - CallTower- PO Box 201083, Dallas, Texas 75320-1083

> [!NOTE]
> **Please note:**
> 
> That sending payment to any other address may delay the time required to receive and process. Late fees are assessed for payments received after the due date.
- **ACH:**
  - Account #: 4941340333
  - Routing and Transit: 124000428
  - Account Name: CallTower, INC
    - 10701 S River Front PKWY, STE 450, South Jordan, UT 84604
- **Wire:**
  - Wells Fargo Bank, NA
    - 420 Montgomery Street, San Fransisco, CA 94104
  - Account Number: 4941340333
  - Routing and Transit: 121000248
  - Swift Code: WFBIUS6S

> [!NOTE]
> **Please note:**
> 
> That sending payment to any other address may delay the time required to receive and process. Late fees are assessed for payments received after the due date.

## When are payments processed?

Autopayments will be drafted within 3-5 business days prior to the due date on your monthly invoice.

## Contact CallTower

- Support and Customer Service:
  - 866-586-4700
  - [support@calltower.com](mailto:support@calltower.com)
- Questions related to your bill:
  - [billing@calltower.com](mailto:billing@calltower.com)

Please allow 48 hours for CallTower to respond to your message.