--- title: "BW Call Center Admin Guide" slug: "bw-call-center-admin-guide" status: "new" updated: 2026-11-03T21:37:19Z published: 2026-11-03T21:37:19Z canonical: "learn.calltower.com/bw-call-center-admin-guide" --- > ## Documentation Index > Fetch the complete documentation index at: https://learn.calltower.com/llms.txt > Use this file to discover all available pages before exploring further. # BW Call Center Admin Guide [PDF document](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/BW Call-Center-Admin-Guide.pdf?sv=2026-02-06&spr=https&st=2026-11-06T20%3A23%3A04Z&se=2026-11-06T21%3A23%3A04Z&sr=c&sp=r&sig=xNCm55matjoCLst1n6Hr7MPRzO8W3wvTmoDVvbx%2Bmo8%3D)