--- title: "CallTower Connect - Concurrent Call Path Report" slug: "calltower-connect-concurrent-call-path-report" tags: ["calltower", "public"] updated: 2026-07-27T13:56:03Z published: 2026-07-27T13:56:03Z canonical: "learn.calltower.com/calltower-connect-concurrent-call-path-report" stale: true --- > ## Documentation Index > Fetch the complete documentation index at: https://learn.calltower.com/llms.txt > Use this file to discover all available pages before exploring further. # CallTower Connect - Concurrent Call Path Report ## Overview Use the Concurrent Call Path Report to see how many calls are happening at the same time on a SIP Trunk. The report checks call activity in 15-minute intervals and calculates the peak concurrent calls for the time period you select. ## Where to find the report In Connect, go to **Menu** > **Reporting** > Analytics. ![](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/img_83ac869038.png?sv=2026-02-06&spr=https&st=2026-11-05T00%3A11%3A12Z&se=2026-11-05T01%3A11%3A12Z&sr=c&sp=r&sig=w92cm8M0r8Aywnfar%2BYf%2FIiYGNsfHuRxG4dfI2tWqB8%3D) From the **Analytics** page, open the menu and select **Concurrent Call Report**. ![](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/img_8beb39f4ec.png?sv=2026-02-06&spr=https&st=2026-11-05T00%3A11%3A12Z&se=2026-11-05T01%3A11%3A12Z&sr=c&sp=r&sig=w92cm8M0r8Aywnfar%2BYf%2FIiYGNsfHuRxG4dfI2tWqB8%3D) ## How to run the report 1. Select a **Start Date** and **End Date**. 2. Choose any additional filters you want to apply. 3. Click **Fetch Analytics**. 4. Wait for the report to finish running—the results will appear in the table below. ![](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/img_abc63d1a07.png?sv=2026-02-06&spr=https&st=2026-11-05T00%3A11%3A12Z&se=2026-11-05T01%3A11%3A12Z&sr=c&sp=r&sig=w92cm8M0r8Aywnfar%2BYf%2FIiYGNsfHuRxG4dfI2tWqB8%3D) ## Tips and limitations - The Concurrent Call Report stores up to **180 days** of historical data. If you need older information, export or capture results regularly. - For best results, keep the date range to **30 days or less**. Larger ranges may time out or return an error due to the volume of data. Session Initiation Protocol, is the technology that starts, manages, and ends internet-based phone calls and video meetings between people and devices. A communication line or link that carries multiple signals simultaneously to provide network connectivity.