---
title: "Cisco 78XX - Place A Call"
slug: "cisco-78xx-place-a-call"
tags: ["calltower", "public"]
updated: 2026-09-18T13:35:34Z
published: 2026-09-18T13:35:34Z
canonical: "learn.calltower.com/cisco-78xx-place-a-call"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.calltower.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Cisco 78XX - Place A Call

## Goal

The purpose of this article is to walk users through different ways to place calls with their Cisco 78XX series phone.

### Resolution/Steps

#### Make Calls

Your Cisco IP Phone works just like a regular phone. But we make it easier for you to make calls.

#### Make a Call with the Speakerphone

Use your speakerphone for hands-free calling. Keep in mind that your coworkers might be able to hear your call too.

| Step 1 | Enter a number using the keypad. |
| --- | --- |
| Step 2 | Press Speakerphone ![](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/381333(1).avif?sv=2026-02-06&spr=https&st=2026-11-04T22%3A54%3A19Z&se=2026-11-04T23%3A54%3A19Z&sr=c&sp=r&sig=CdtGobi%2BfT5jw8w0lfoqyXZ45EKKxhCUTGJuKfx0AOY%3D) . |

#### Make a Call with a Headset

Use your headset for hands-free calling that won't disturb your coworker and gives you some privacy.

| Step 1 | Plug in a headset. |
| --- | --- |
| Step 2 | Enter a number using the keypad. |
| Step 3 | Press Headset ![](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/381334.avif?sv=2026-02-06&spr=https&st=2026-11-04T22%3A54%3A19Z&se=2026-11-04T23%3A54%3A19Z&sr=c&sp=r&sig=CdtGobi%2BfT5jw8w0lfoqyXZ45EKKxhCUTGJuKfx0AOY%3D) . |

#### Redial a Number

You can call the most recently dialed phone number.

| Step 1 | (Optional)Select a line. |
| --- | --- |
| Step 2 | Press Redial. |

#### Make a Call with a Speed-Dial Button

You can see all the speed-dial numbers that you add in the Self Care portal. Use the up and down buttons in the navigation cluster to scroll through your speed-dial numbers, then select a speed-dial number.

**Before You Begin**

Set up speed-dial codes in CallTower Connect.

| Step 1 | Select the Speed Dials in the applications. |
| --- | --- |
| Step 2 | Select the Speed Dial number to call. |

CallTower Connect is is CallTower’s online management portal that lets administrators easily manage users, phone numbers, services, reporting, and communication settings all in one place.