---
title: "Cisco Connect Admin - Adding Rollover Lines"
slug: "cisco-connect-admin-adding-rollover-lines"
tags: ["calltower", "public"]
updated: 2026-09-18T15:15:54Z
published: 2026-09-18T15:15:54Z
canonical: "learn.calltower.com/cisco-connect-admin-adding-rollover-lines"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.calltower.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Cisco Connect Admin - Adding Rollover Lines

## Building Rollover Lines

**Step 1**

Navigate to the phones tab and add the appropriate extensions the the phone(s) that you need.

**Step 2**

Set up the Lines to roll over properly. In order to do this under option 2 Line Forwarding you'll need to set the Forward Busy/Forward No Answer/Forward Not Registered option to the next line you wish it to go to.

Example:

1000 - rolls over to extension 2000 if no one answers

2000 - rolls over to extension 3000 if no one answers

3000 - if no one answers it goes to an Auto Attedant.

**Step 3**

Make sure the last rollover line has some place to go. It is a good idea to have it go to an Auto Attendant or Voicemail.