---
title: "Cisco Connect Admin - Change Auto Attendant Greeting"
slug: "cisco-connect-admin-change-auto-attendant-greeting"
tags: ["calltower", "public"]
updated: 2026-09-18T15:18:00Z
published: 2026-09-18T15:18:00Z
canonical: "learn.calltower.com/cisco-connect-admin-change-auto-attendant-greeting"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.calltower.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Cisco Connect Admin - Change Auto Attendant Greeting

**Step 1**

Add the wav file to the IVR Audio Files

- Select IVR Audio Files and then select "choose" You can select one or more files
- Select "upload"
  - > [!NOTE]
> Note:
> 
> YOu can also play and download the files

**Step 2**

Set the New Greeting (wav file) in the IVR Scripts Main Menu as the Audio Prompt

- Go to IVR Scripts​ in Connect.
- Select the IVR Script you wish to change the Audio Prompt.
- Select the Main Menu or Menu you wish to make the change.
- Select the "Audio" button
- Use the Drop down under "Audio Prompt" to make the change to the new wav audio file.
- Click "Save"