---
title: "Cisco Connect Admin - Manage Phones"
slug: "cisco-connect-admin-manage-phones"
tags: ["calltower", "public"]
updated: 2026-09-18T16:17:20Z
published: 2026-09-18T16:17:20Z
canonical: "learn.calltower.com/cisco-connect-admin-manage-phones"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.calltower.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Cisco Connect Admin - Manage Phones

## Manage Users Phone Service Steps:

| ### Instructions | ### Screen |
| --- | --- |
| 1. Select the user to manage their phones 2. Click Phones and then Phones from the menu 3. Select the ![add.jpg](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/add(5).jpg?sv=2026-02-06&spr=https&st=2026-11-04T22%3A54%3A14Z&se=2026-11-04T23%3A54%3A14Z&sr=c&sp=r&sig=NH4U1c9qbzNwcjh%2FCKducLT2en6BWVdbxqCOA68pBhM%3D) icon to add a phone to the user 4. Select the available phone from the drop down list and the select the ![2018-05-29_14-23-29.jpg](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/2018-05-29_14-23-29.jpg?sv=2026-02-06&spr=https&st=2026-11-04T22%3A54%3A14Z&se=2026-11-04T23%3A54%3A14Z&sr=c&sp=r&sig=NH4U1c9qbzNwcjh%2FCKducLT2en6BWVdbxqCOA68pBhM%3D) to save the phone to the user. | ![2018-05-29_14-19-54.jpg](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/2018-05-29_14-19-54.jpg?sv=2026-02-06&spr=https&st=2026-11-04T22%3A54%3A14Z&se=2026-11-04T23%3A54%3A14Z&sr=c&sp=r&sig=NH4U1c9qbzNwcjh%2FCKducLT2en6BWVdbxqCOA68pBhM%3D)![2018-05-29_14-21-48.jpg](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/2018-05-29_14-21-48.jpg?sv=2026-02-06&spr=https&st=2026-11-04T22%3A54%3A14Z&se=2026-11-04T23%3A54%3A14Z&sr=c&sp=r&sig=NH4U1c9qbzNwcjh%2FCKducLT2en6BWVdbxqCOA68pBhM%3D) |
| 1. Click the Cancel Button to ignore the request. 2. To remove a phone from a user highlight the user click the ![2018-05-17_17-27-39.jpg](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/2018-05-17_17-27-39(4).jpg?sv=2026-02-06&spr=https&st=2026-11-04T22%3A54%3A14Z&se=2026-11-04T23%3A54%3A14Z&sr=c&sp=r&sig=NH4U1c9qbzNwcjh%2FCKducLT2en6BWVdbxqCOA68pBhM%3D) 3. Confirm the removal of the phone. | ![2018-05-29_14-25-29.jpg](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/2018-05-29_14-25-29.jpg?sv=2026-02-06&spr=https&st=2026-11-04T22%3A54%3A14Z&se=2026-11-04T23%3A54%3A14Z&sr=c&sp=r&sig=NH4U1c9qbzNwcjh%2FCKducLT2en6BWVdbxqCOA68pBhM%3D) ![2018-05-29_14-26-20.jpg](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/2018-05-29_14-26-20.jpg?sv=2026-02-06&spr=https&st=2026-11-04T22%3A54%3A14Z&se=2026-11-04T23%3A54%3A14Z&sr=c&sp=r&sig=NH4U1c9qbzNwcjh%2FCKducLT2en6BWVdbxqCOA68pBhM%3D) |