---
title: "Cisco Connect User - Change Voicemail Pin"
slug: "cisco-connect-user-change-voicemail-pin"
tags: ["calltower", "public"]
updated: 2026-09-18T14:45:52Z
published: 2026-09-18T14:45:52Z
canonical: "learn.calltower.com/cisco-connect-user-change-voicemail-pin"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.calltower.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Cisco Connect User - Change Voicemail Pin

You can change the VM Pin for Cisco customers in CallTower:Connect.

### To Change Voicemail PIN:

1. Select the user, select Voicemail Services, then Voicemail Pin
2. Type in the new PIN, using only numbers. The voicemail PIN must be numeric and be between 4 and 6 numbers long.
3. Type the same PIN into the Confirm PIN box. The text box is outlined in red until the PINs match. Then it will turn blue.
4. Click on the **Save** button.

![2020-04-30_10-00-03.jpg](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/2020-04-30_10-00-03.jpg?sv=2026-02-06&spr=https&st=2026-11-04T22%3A54%3A26Z&se=2026-11-04T23%3A54%3A26Z&sr=c&sp=r&sig=R7DCFqsaoUIbJ1dz5IFuAr%2FwRjtVC55bmRuciQEEuKY%3D)