---
title: "Cisco Connect User - Corporate Directory"
slug: "cisco-connect-user-corporate-directory"
tags: ["calltower", "public"]
updated: 2026-09-18T14:42:57Z
published: 2026-09-18T14:42:57Z
canonical: "learn.calltower.com/cisco-connect-user-corporate-directory"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.calltower.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Cisco Connect User - Corporate Directory

The **Corporate Directory** is located by clicking on the Corporate Directory icon at the top right corner of the page.

![2019-11-19_10-38-44.jpg](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/2019-11-19_10-38-44.jpg?sv=2026-02-06&spr=https&st=2026-11-05T01%3A00%3A25Z&se=2026-11-05T02%3A00%3A25Z&sr=c&sp=r&sig=HSKJ0olj3OYG47gMEW7x5RLBY39HUXky4oq4BEW%2F%2Bks%3D)

The directory provides a list of all users within your organization, their extension, DID or telephone number, email, cell phone, and E-fax number.

### Directory of User Steps:

1. To view the Corporate Directory click on the icon in the upper right corner. A new tab will be displayed which contains the directory.

![2019-11-19_10-38-44.jpg](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/2019-11-19_10-38-44.jpg?sv=2026-02-06&spr=https&st=2026-11-05T01%3A00%3A25Z&se=2026-11-05T02%3A00%3A25Z&sr=c&sp=r&sig=HSKJ0olj3OYG47gMEW7x5RLBY39HUXky4oq4BEW%2F%2Bks%3D)
2. You can sort the directory by clicking on the headings or by clicking the down arrow on the heading and selecting a menu option.
3. You can also change the columns displayed by clicking on the side arrow on the menu and selecting or deselecting the columns.

![2019-11-19_10-39-37.jpg](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/2019-11-19_10-39-37.jpg?sv=2026-02-06&spr=https&st=2026-11-05T01%3A00%3A25Z&se=2026-11-05T02%3A00%3A25Z&sr=c&sp=r&sig=HSKJ0olj3OYG47gMEW7x5RLBY39HUXky4oq4BEW%2F%2Bks%3D)

Direct Inward Dialing (DID) is a telecommunication service that allows a phone number to be assigned to a specific phone line within a private branch exchange (PBX), enabling direct calls to that line without going through a receptionist.