---
title: "Cisco Connect User - FindMe-FollowMe"
slug: "cisco-connect-user-findme-followme"
tags: ["calltower", "public"]
updated: 2026-09-18T14:37:41Z
published: 2026-09-18T14:37:41Z
canonical: "learn.calltower.com/cisco-connect-user-findme-followme"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.calltower.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Cisco Connect User - FindMe-FollowMe

Find-me/follow-me gives a caller the option of pressing "1" when reaching your voicemail at which time the CallTower Connect system will attempt to locate you at an alternate location. Users can specify what locations the system should attempt to forward the call to and in what order (i.e., first call my Cell, then call my Home locations).

## Find-Me/Follow-Me Set-up

1. Go to the Menu ![Hamburger Menu.PNG](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/Hamburger_Menu(1).PNG?sv=2026-02-06&spr=https&st=2026-11-05T00%3A13%3A20Z&se=2026-11-05T01%3A13%3A20Z&sr=c&sp=r&sig=A8J5w2DgP7lKA3X5zAsvn33t71LVEgaxkTM%2FSDg%2BigY%3D) >> Users
2. Lookup & click on the intended user to bring up User Details ![Select User.PNG](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/Select_User.PNG?sv=2026-02-06&spr=https&st=2026-11-05T00%3A13%3A20Z&se=2026-11-05T01%3A13%3A20Z&sr=c&sp=r&sig=A8J5w2DgP7lKA3X5zAsvn33t71LVEgaxkTM%2FSDg%2BigY%3D)
3. Navigate to User Settings >> Properties >> Phone ![Add Phones.PNG](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/Add_Phones.PNG?sv=2026-02-06&spr=https&st=2026-11-05T00%3A13%3A20Z&se=2026-11-05T01%3A13%3A20Z&sr=c&sp=r&sig=A8J5w2DgP7lKA3X5zAsvn33t71LVEgaxkTM%2FSDg%2BigY%3D)
4. Enter Applicable information within the fields ![Phone Details.PNG](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/Phone_Details.PNG?sv=2026-02-06&spr=https&st=2026-11-05T00%3A13%3A20Z&se=2026-11-05T01%3A13%3A20Z&sr=c&sp=r&sig=A8J5w2DgP7lKA3X5zAsvn33t71LVEgaxkTM%2FSDg%2BigY%3D)
5. Navigate to Voicemail Services >> Profiles >> Follow Me ![Enable Follow Me.PNG](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/Enable_Follow_Me.PNG?sv=2026-02-06&spr=https&st=2026-11-05T00%3A13%3A20Z&se=2026-11-05T01%3A13%3A20Z&sr=c&sp=r&sig=A8J5w2DgP7lKA3X5zAsvn33t71LVEgaxkTM%2FSDg%2BigY%3D)
6. Select which order by location to follow. ![Follow Me Routing.PNG](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/Follow_Me_Routing.PNG?sv=2026-02-06&spr=https&st=2026-11-05T00%3A13%3A20Z&se=2026-11-05T01%3A13%3A20Z&sr=c&sp=r&sig=A8J5w2DgP7lKA3X5zAsvn33t71LVEgaxkTM%2FSDg%2BigY%3D)
7. > [!NOTE]
> *****Note:
> 
> Follow Me will be prompted by pressing 1 from the user's voicemail greeting.

![](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/zUSgsdqgXWX4ig8Ryqku5D.jpg?sv=2026-02-06&spr=https&st=2026-11-05T00%3A13%3A20Z&se=2026-11-05T01%3A13%3A20Z&sr=c&sp=r&sig=A8J5w2DgP7lKA3X5zAsvn33t71LVEgaxkTM%2FSDg%2BigY%3D)

CallTower Connect is is CallTower’s online management portal that lets administrators easily manage users, phone numbers, services, reporting, and communication settings all in one place.