--- title: "Cisco Connect User - New Voicemail Profile" slug: "cisco-connect-user-new-voicemail-profile" tags: ["calltower", "public"] updated: 2026-09-18T14:40:26Z published: 2026-09-18T14:40:26Z canonical: "learn.calltower.com/cisco-connect-user-new-voicemail-profile" --- > ## Documentation Index > Fetch the complete documentation index at: https://learn.calltower.com/llms.txt > Use this file to discover all available pages before exploring further. # Cisco Connect User - New Voicemail Profile ## Instructions. 1. Log into User Portal and Select Voicemail Profiles from the menu. > [!NOTE] > Note: > > If you don't see the menu click the arrow button to the right of "connect:user" to expand the menu. ![clipboard_e2f7a8451507a2ca2f9beacb157cd5475.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_e2f7a8451507a2ca2f9beacb157cd5475.png?sv=2026-02-06&spr=https&st=2026-11-04T22%3A54%3A26Z&se=2026-11-04T23%3A54%3A26Z&sr=c&sp=r&sig=R7DCFqsaoUIbJ1dz5IFuAr%2FwRjtVC55bmRuciQEEuKY%3D) 2. Select "Add Profile" from the dropdown menu. ![clipboard_ec11377db1e370d788a122e3de07c870f.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_ec11377db1e370d788a122e3de07c870f.png?sv=2026-02-06&spr=https&st=2026-11-04T22%3A54%3A26Z&se=2026-11-04T23%3A54%3A26Z&sr=c&sp=r&sig=R7DCFqsaoUIbJ1dz5IFuAr%2FwRjtVC55bmRuciQEEuKY%3D) 3. In the new "Add Profile" window enter the new profile name and click the checkmark. ![clipboard_e31875e2245d2d6cd07bc7cffeafaa90a.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_e31875e2245d2d6cd07bc7cffeafaa90a.png?sv=2026-02-06&spr=https&st=2026-11-04T22%3A54%3A26Z&se=2026-11-04T23%3A54%3A26Z&sr=c&sp=r&sig=R7DCFqsaoUIbJ1dz5IFuAr%2FwRjtVC55bmRuciQEEuKY%3D) 4. You can now select your newly created voicemail profile from the dropdown menu. Make any necessary adjustments and click "Save" to have them take effect. ![clipboard_e325cb2fe4ad70109967721439cafa66e.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_e325cb2fe4ad70109967721439cafa66e.png?sv=2026-02-06&spr=https&st=2026-11-04T22%3A54%3A26Z&se=2026-11-04T23%3A54%3A26Z&sr=c&sp=r&sig=R7DCFqsaoUIbJ1dz5IFuAr%2FwRjtVC55bmRuciQEEuKY%3D)