---
title: "Cisco Connect User - Properties"
slug: "cisco-connect-user-properties"
tags: ["calltower", "public"]
updated: 2026-09-18T14:29:53Z
published: 2026-09-18T14:29:53Z
canonical: "learn.calltower.com/cisco-connect-user-properties"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.calltower.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Cisco Connect User - Properties

Once logged into the CallTower Connect User Portal, your screen will show the User Properites. The user properties card is used to change the demographic information of the user. This includes items like address, cell phone, supervisor, etc.

## Update User Properties Steps:

1. **Left-Click** into the field you wish to update within the User Properties card.

> [!NOTE]
> Note:
> 
> The "Company" name cannot be edited. Fields that can be edited in the User Properties are:
  1. Title
  2. Department
  3. URL
  4. Manager
  5. Address
  6. Home, Fax, Pager phones
2. Click the **Save** **Button** to update the changes.

![2.jpg](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/2(6).jpg?sv=2026-02-06&spr=https&st=2026-11-04T22%3A52%3A14Z&se=2026-11-04T23%3A52%3A14Z&sr=c&sp=r&sig=r9%2Bg8gTythQJ30SIPQYXpXeR1sMFy3fIF8W7ZUKD7vo%3D)

CallTower Connect is is CallTower’s online management portal that lets administrators easily manage users, phone numbers, services, reporting, and communication settings all in one place.