---
title: "Cisco Jabber - Requirements"
slug: "cisco-jabber-requirements"
updated: 2026-09-18T14:17:30Z
published: 2026-09-18T14:17:30Z
canonical: "learn.calltower.com/cisco-jabber-requirements"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.calltower.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Cisco Jabber - Requirements

## Environment

Software, hardware, and network requirements for using [Cisco](http://info.calltower.com/schedule-your-cisco-demo) Jabber for IM&P as well as a voice and video client

## Resolution

## Windows Software requirements for Cisco Jabber 11.0

| **Server** | **Software** |
| --- | --- |
| Operating systems | - Microsoft Windows 10 (Desktop OS x86) *Medianet MSI and Deskphone Video capabilities are not currently supported on Windows 10.* - Microsoft Windows 8.x, 32 and 64 bit - Microsoft Windows 7 SP1 or later, 32 and 64 bit |

## Windows Hardware requirements for Cisco Jabber 11.0

| **Hardware** | **Requirement** |
| --- | --- |
| Installed RAM | 2 GB RAM on Microsoft Windows 7 and Windows 8 |
| Free Physical Memory | 128 MB |
| Free Disk Space | 256 MB |
| CPU Speed and Type | - Mobile AMD Sempron Processor 3600+ 2 GHz - Intel Core2 CPU T7400 at 2. 16 GHz - Intel Atom |

| GPU | DirectX11 on Microsoft Windows 7 |
| --- | --- |
| I/O Ports | USB 2.0 for USB camera and audio devices. |
|  |  |

## Mac Software requirements for Cisco Jabber 11.0

| **Server** | **Software** |
| --- | --- |
| Operating systems | - Apple OS X Mountain Lion 10.8.1 (or later) - Apple OS X Mavericks 10.9 (or later) - Apple OS X Yosemite 10.10 (or later) |

## Mac Hardware requirements for Cisco Jabber 11.0

| **Hardware** | **Requirement** |
| --- | --- |
| Installed RAM | 2 GB RAM |
| Free Physical Memory | 1GB |
| Free Disk Space | 300 MB |
| CPU Speed and Type | Intel Core 2 Duo or later processors in any of the following Apple hardware: - Mac Pro - MacBook Pro (including Retina Display model) - MacBook - MacBook Air - iMac - Mac Mini |
| I/O Ports | USB 2.0 for USB camera and audio devices. |

## Third Party Requirements

| **Third-Party Software** | **Requirement** |
| --- | --- |
| Microsoft Internet Explorer | Microsoft Internet Explorer 9 or later |
| Microsoft Office | - Microsoft Office 2013, 32 and 64 bit - Microsoft Office 2010, 32 and 64 bit Microsoft Exchange integrates directly with Cisco Unified Communications Manager. For more information, see the Guides for the appropriate version of Cisco Unified Communications Manager. |
| Microsoft SharePoint | - Microsoft SharePoint 2013 - Microsoft SharePoint 2010 |
| Microsoft 365 | Cisco Jabber for Windows supports client-side integration with Microsoft Office 365 with the following applications using an on-premises Active Directory (AD) deployment: - Microsoft Office 2013 - Microsoft Office 2010 - Microsoft SharePoint 2010 |
| Third-party calendars | - Microsoft Outlook 2013, 32 and 64 bit - Microsoft Outlook 2010, 32 and 64 bit - IBM Lotus Notes 9 32 bit - IBM Lotus Notes 8.5.3 32 bit - IBM Lotus Notes 8.5.2 32 bit - IBM Lotus Notes 8.5.1 32 bit - Google Calendar |

## Network Requirements for Managed Network

> [!NOTE]
> Note:
> 
> Client managed firewall must support DMZ to connect to voice VLAN

| **Port** | **Protocol** | **Description** |
| --- | --- | --- |
| 443 | TCP (Extensible Messaging and Presence Protocol [XMPP] and HTTPS) | XMPP traffic to the Webex Messenger service. The client sends XMPP through this port in cloud-based deployments only. If port 443 is blocked, the client falls back to port 5222. > [!NOTE] > Note: > > Cisco Jabber can also use this port for HTTPS traffic to Cisco Unity Connection and Cisco WebEx Meetings Server. |
| 30000 to 39999 | FECC | The client uses this port for far end camera control. |
| 389 | UDP/TCP | Lightweight Directory Access Protocol (LDAP) directory server. |
| 636 | LDAPS | LDAP directory server (secure). |
| 3268 | TCP | Global Catalog server. |
| 3269 | LDAPS | Global Catalog server (secure). |
| 5222 | TCP (XMPP) | XMPP traffic to Cisco Unified Presence or Cisco Unified Communications Manager IM and Presence Service. |
| 8443 | TCP ( HTTPS ) | Traffic to Cisco Unified Communications Manager and Cisco Unified Communications Manager IM and Presence Service. |
| 53 | UDP/TCP | Domain Name System (DNS) traffic. |
| 37200 | SOCKS5 Bytestreams | Peer-to-peer file transfers. In on-premises deployments, the client also uses this port to send screen captures. |
| 5060 | UDP/TCP | Session Initiation Protocol (SIP) call signaling. |
| 5061 | TCP | Secure SIP call signaling. |
|  |  |  |

## Network Requirements for Cloud registration

> [!NOTE]
> Note:
> 
> The following services are not currently supported via clound registration
> 
> CTI Deskphone control LDAP directory search Shared desktop from IM (shared desktop from active call, or via WebExis supported)

| **Port** | **Protocol** | **Description** |
| --- | --- | --- |
| 443 | SSL | All traffic for Remote registration for Jabber, Voice, and video traffic and WebEx is encrypted via SSL |

Webex is a suite of online meeting, web conferencing, and video conferencing applications developed by Cisco.

Session Initiation Protocol, is the technology that starts, manages, and ends internet-based phone calls and video meetings between people and devices.