---
title: "Cisco Jabber - What Is Jabber"
slug: "cisco-jabber-what-is-jabber"
tags: ["calltower", "public"]
updated: 2026-09-18T14:13:29Z
published: 2026-09-18T14:13:29Z
canonical: "learn.calltower.com/cisco-jabber-what-is-jabber"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.calltower.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Cisco Jabber - What Is Jabber

## GOAL:

The purpose of this article is to help you better understand what Jabber is and what features it provides.

## CASE DISPOSITION:

- **Case Record Type:** Support Standard
- **Department:** Support
- **Type:** Request Information
- **Product:** Cisco
- **SubProduct:** Jabber
- **Issue:** Provisioning
- **Sub Issue:** add User/Service/Hardware
- **Priority:** Priority 4
- **Severity:** Low

## What is Jabber:

Jabber is a cloud-based communication Software provided by Cisco. This Software includes Instant Messaging, and Voice and Video Communication. Jabber can be Installed o the app Store, Google Play store, and installed on your desktop Making easy use across all platforms.

## Features:

### Instant message and presence

Use real-time presence information and instant messaging to reduce delays. View the availability of contacts within and outside of your organization.

### Business-class voice and video

Get secure, reliable communications with soft-phone features using Cisco Jabber, including HD voice and video, plus desktop sharing.

### Communicate from Microsoft Office

Access Cisco Jabber for Windows directly from Microsoft Office applications. Easily click to initiate chat, voice or video calls, or multiparty conferences.