---
title: "Cisco Voice - What Is A Cisco Voice"
slug: "cisco-voice-what-is-a-cisco-voice"
tags: ["calltower", "public"]
updated: 2026-09-18T13:38:55Z
published: 2026-09-18T13:38:55Z
canonical: "learn.calltower.com/cisco-voice-what-is-a-cisco-voice"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.calltower.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Cisco Voice - What Is A Cisco Voice

## What is Cisco Voice?

Cisco Voice is a unified communications/telephony service provided to clients for business needs.

## Cisco Services

When utilizing Cisco voice our customers may expect one if not all of the following features:

1. **Visual Voicemail:** Visually review messages on phones with supported displays, allowing users to select which messages to open
2. **Cisco Unity Connection:** For Auto Attendants and Voicemail
3. **Unity Voicemail:** Easier CallTower Connect provisioning and scheduling, plus scheduled Call Routing
4. **Custom Phone Wallpaper**
5. **Dial Plan Enhancements:** Enables 10-digit dialing, placing a call directly from Missed Calls and Received Calls without edits
6. **Improved Fraud:** Admins can block calls to certain territories on a country-by-country basis
7. **Busy Lamp:** Combining speed dial and line presence, see which lines on your system are free
8. **Enhanced Dial Plan Flexibility:** Choose which dial-out number to use, or no number at all

CallTower Connect is is CallTower’s online management portal that lets administrators easily manage users, phone numbers, services, reporting, and communication settings all in one place.