---
title: "Cisco Webex Admin - Edit After Hours Menu Options For AA"
slug: "cisco-webex-admin-edit-after-hours-menu-options-for-aa"
tags: ["calltower", "public"]
updated: 2026-09-18T14:07:47Z
published: 2026-09-18T14:07:47Z
canonical: "learn.calltower.com/cisco-webex-admin-edit-after-hours-menu-options-for-aa"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.calltower.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Cisco Webex Admin - Edit After Hours Menu Options For AA

Assign different functions to each keypad number to direct your customers where to go when they enter a specific number on their phone. The menu that you set for after hours also applies to the holiday schedule.

| 1 | From the customer view in [https://admin.webex.com](https://admin.webex.com), go to **Services**, and choose **Calling** > **Features**. |
| --- | --- |
| 2 | Click **Auto Attendant** and then select the auto attendant to edit from the list. |
| 3 | In the side panel, under **After Hours Auto Attendant** click **Menu**. |
| 4 | Check the **Enable extension dialing without requiring a menu item** check box to allow callers to directly dial an extension at any time. |
| 5 | Select the function that you want to assign to each number or function key on the dialpad. ![](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/452464.avif?sv=2026-02-06&spr=https&st=2026-11-04T21%3A37%3A37Z&se=2026-11-04T22%3A37%3A37Z&sr=c&sp=r&sig=Q8RV3N0ATG4RRQYs896sFgb%2FloOMBPdU%2BOCTnz1Cfr4%3D) For each assigned function, enter additional information or search and add user or workspace or virtual line number and extensions to transfer calls. 1. Select the **Play announcement** function from the drop-down. This functionality allows you to select/upload/record an announcement at the location or at the organization level and play the same. 2. Click **Select file**, to select an existing recording. The Select a file displays a list of recordings that is available for the location. Choose from the list of recordings. Click **Select file**. ![](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/475722.avif?sv=2026-02-06&spr=https&st=2026-11-04T21%3A37%3A37Z&se=2026-11-04T22%3A37%3A37Z&sr=c&sp=r&sig=Q8RV3N0ATG4RRQYs896sFgb%2FloOMBPdU%2BOCTnz1Cfr4%3D) 3. You can upload or record an announcement. See [Manage Announcement Repository](https://help.webex.com/en-us/n5y120ab) for details. |
| 6 | Click **Save**. |

## Webex Help Center

For the latest and greatest information, check out the Webext Help Center:

[https://help.webex.com/en-us/article/nsioxoi/Manage-auto-attendants-in-Control-Hub#id_138570](https://help.webex.com/en-us/article/nsioxoi/Manage-auto-attendants-in-Control-Hub#id_138570)