---
title: "Cisco Webex Receptionist - Getting Started"
slug: "cisco-webex-receptionist-getting-started"
tags: ["calltower", "public"]
updated: 2026-09-18T15:25:48Z
published: 2026-09-18T15:25:48Z
canonical: "learn.calltower.com/cisco-webex-receptionist-getting-started"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.calltower.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Cisco Webex Receptionist - Getting Started

## Summary

The Receptionist Client is a web-based tool that combines your desk phone with a desktop interface and enables you to process calls to users within your organization. You can screen incoming calls, manage calls and contacts, and monitor calls in a queue.

## Sign In to the Dashboard

Access Receptionist from the Calling User Portal. Once signed in, the display panes in the dashboard allow you to:

- View global messages, application settings, and information about your user account and call state.
- View and change your current settings.
- View and manage active calls from the calls console.
- Create and manage contacts.
- Monitor and manage queued calls from the queued calls pane.

| 1 | Go to [https://settings.webex.com](https://settings.webex.com) and select **Webex Calling**. |
| --- | --- |
| 2 | From the Calling User Portal, go to **My Apps**. |
| 3 | Click **Receptionist**. |
| 4 | Choose the **Cisco** sign-in option. ![](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/459611.avif?sv=2026-02-06&spr=https&st=2026-11-04T21%3A36%3A50Z&se=2026-11-04T22%3A36%3A50Z&sr=c&sp=r&sig=Xe4qjfH9iBsJBCwMNUxDYOzR8rxtIYlcD%2Bg0SrBIqEs%3D) |

Take a look at the video below on how to sign in to Receptionist and get a glimpse of the portal.

[YouTube video player](https://www.youtube.com/embed/-z53TpHgVT8)

## Manage Your Contacts

You can create and manage contacts within Receptionist to easily make calls to stored numbers. Once you create a contact, you can update, delete, monitor a contact statically (used if you monitor the same contacts daily), monitor a contact dynamically (used to view selected contacts on an as-needed basis), and add a note to the contact.

| ![](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/icon-notes(4).svg?sv=2026-02-06&spr=https&st=2026-11-04T21%3A36%3A50Z&se=2026-11-04T22%3A36%3A50Z&sr=c&sp=r&sig=Xe4qjfH9iBsJBCwMNUxDYOzR8rxtIYlcD%2Bg0SrBIqEs%3D) | The maximum number of contacts you can monitor statically is 200. The maximum number of contacts that can be monitored dynamically is 100. |
| --- | --- |

| 1 | From the contacts pane, select the **Personal** tab. |
| --- | --- |
| 2 | Click the **Edit** icon to add, update, or delete a personal contact. |
| 3 | To add a note to a contact, select the contact and click **Notes**. ![](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/459612.avif?sv=2026-02-06&spr=https&st=2026-11-04T21%3A36%3A50Z&se=2026-11-04T22%3A36%3A50Z&sr=c&sp=r&sig=Xe4qjfH9iBsJBCwMNUxDYOzR8rxtIYlcD%2Bg0SrBIqEs%3D) |