---
title: "Connect Admin - Change User Role"
slug: "connect-admin-change-user-role"
tags: ["calltower", "public"]
updated: 2026-07-27T12:54:56Z
published: 2026-07-27T12:54:56Z
canonical: "learn.calltower.com/connect-admin-change-user-role"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.calltower.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Connect Admin - Change User Role

## Instructions

1. Log into the Admin Portal and navigate to the Users section.

![clipboard_e57c6ffd0708fd9973fd38525de52687c.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_e57c6ffd0708fd9973fd38525de52687c.png?sv=2026-02-06&spr=https&st=2026-11-04T22%3A52%3A12Z&se=2026-11-04T23%3A52%3A12Z&sr=c&sp=r&sig=2t6zpNEu%2BOI25FOuXi3Y7miZ8ez%2F5FGUoQwAYpbZZ1w%3D)
2. Select the user you want to change the user Role or Type.

![clipboard_ec52887be14f0ee3af18e6093b6538ee8.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_ec52887be14f0ee3af18e6093b6538ee8.png?sv=2026-02-06&spr=https&st=2026-11-04T22%3A52%3A12Z&se=2026-11-04T23%3A52%3A12Z&sr=c&sp=r&sig=2t6zpNEu%2BOI25FOuXi3Y7miZ8ez%2F5FGUoQwAYpbZZ1w%3D)
3. Select the User Settings icon then select "Roles and Types."

![clipboard_e24abed3e202ea356764d5230917bbcbd.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_e24abed3e202ea356764d5230917bbcbd.png?sv=2026-02-06&spr=https&st=2026-11-04T22%3A52%3A12Z&se=2026-11-04T23%3A52%3A12Z&sr=c&sp=r&sig=2t6zpNEu%2BOI25FOuXi3Y7miZ8ez%2F5FGUoQwAYpbZZ1w%3D)
4. Select the User Roles and select the role from the drop down menu. Click Save.

![clipboard_e1491f057dd74f556b94480978c393d7b.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_e1491f057dd74f556b94480978c393d7b.png?sv=2026-02-06&spr=https&st=2026-11-04T22%3A52%3A12Z&se=2026-11-04T23%3A52%3A12Z&sr=c&sp=r&sig=2t6zpNEu%2BOI25FOuXi3Y7miZ8ez%2F5FGUoQwAYpbZZ1w%3D)