---
title: "Connect Admin - Edit User"
slug: "connect-admin-edit-user"
tags: ["calltower", "public"]
updated: 2026-07-27T13:57:06Z
published: 2026-07-27T13:57:06Z
canonical: "learn.calltower.com/connect-admin-edit-user"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.calltower.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Connect Admin - Edit User

## Summary

This article will walk you through how to edit a user in connect

**Case Record Type: MACD**

**Type:** Add, Move, change

**Product:** Differs case by case

**SubProduct:** Differs case by case

**Issue:** Differs case by case

**Sub Issue:** Differs case by case

**Other Issue:** Differs case by case

## Priority: Differs case by case

Severity: Differs case by case

Urgency: Differs case by case

Department: Support

## User Editing Steps

When using the editing option, this should be use to just update a existing user name, location or domain only.

> [!NOTE]
> **NOTE:**
> 
> **DO NOT** use these steps to replace a user as it can cause conflicts with existing configurations. The best practice is to delete the existing user and then create a new one.

1. Select the user you want to edit
2. Select the field you want to change (First name, last name, User name, Display name, Domain or Location), then select enter
3. Click away to abandon the changes and remove the edit boxes.
4. Click "Save" from the blue icon on the lower right

![clipboard_ed04b25f1b992a315608cc8412b983fa5.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_ed04b25f1b992a315608cc8412b983fa5.png?sv=2026-02-06&spr=https&st=2026-11-04T22%3A51%3A10Z&se=2026-11-04T23%3A51%3A10Z&sr=c&sp=r&sig=l5lOW03XCLW4dceU4L4zRYr4ql31on1Is38nFOgzXr8%3D)