---
title: "Connect - UI Updates"
slug: "connect-ui-updates"
tags: ["calltower", "public"]
updated: 2026-07-29T23:37:59Z
published: 2026-07-29T23:37:59Z
canonical: "learn.calltower.com/connect-ui-updates"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.calltower.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Connect - UI Updates

CallTower will modernize the Connect Admin Portal, and several User Interface (UI) updates will be implemented on **December 4, 2024**. These changes will not alter Connect's functionality but will enhance its visual appearance.

Please see below for some examples of those changes.

## Dashboard

The dashboard will look different on your first login to Connect.

**Current Dashboard**

![clipboard_ee5f887bb1b82f0cffb694d1dfe309a49.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_ee5f887bb1b82f0cffb694d1dfe309a49.png?sv=2026-02-06&spr=https&st=2026-11-04T21%3A35%3A49Z&se=2026-11-04T22%3A35%3A49Z&sr=c&sp=r&sig=zG%2FQNyIrBrLwDQ246LbWEyiyap%2F8RNT6l2xW6A0knfQ%3D)

Updated Dashboard

![clipboard_e6b819b1810b2f77252e48be057ea723b.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_e6b819b1810b2f77252e48be057ea723b.png?sv=2026-02-06&spr=https&st=2026-11-04T21%3A35%3A49Z&se=2026-11-04T22%3A35%3A49Z&sr=c&sp=r&sig=zG%2FQNyIrBrLwDQ246LbWEyiyap%2F8RNT6l2xW6A0knfQ%3D)

## Toolbars

Many toolbars and their accompanying buttons have been updated. The Users screen below is an example.

Current Users screen

![clipboard_edc3707f2711b07260c59fd2a76de3098.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_edc3707f2711b07260c59fd2a76de3098.png?sv=2026-02-06&spr=https&st=2026-11-04T21%3A35%3A49Z&se=2026-11-04T22%3A35%3A49Z&sr=c&sp=r&sig=zG%2FQNyIrBrLwDQ246LbWEyiyap%2F8RNT6l2xW6A0knfQ%3D)

Updated Users screen

![clipboard_eb160f05ce17c06a9b2691b0903f04e18.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_eb160f05ce17c06a9b2691b0903f04e18.png?sv=2026-02-06&spr=https&st=2026-11-04T21%3A35%3A49Z&se=2026-11-04T22%3A35%3A49Z&sr=c&sp=r&sig=zG%2FQNyIrBrLwDQ246LbWEyiyap%2F8RNT6l2xW6A0knfQ%3D)

## User Settings

When you expand a particular user, the screens under user settings have been updated. We will look at a couple of them.

First, select ‘**User Properties**’ and then select ‘**Properties**’.

Current ‘**User Properties**’ and ‘**Properties**’ screens:

![clipboard_eb7085545b1a9367556dcbc3685150bd7.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_eb7085545b1a9367556dcbc3685150bd7.png?sv=2026-02-06&spr=https&st=2026-11-04T21%3A35%3A49Z&se=2026-11-04T22%3A35%3A49Z&sr=c&sp=r&sig=zG%2FQNyIrBrLwDQ246LbWEyiyap%2F8RNT6l2xW6A0knfQ%3D)![clipboard_e28f6db6adf183c6eb3f3ee315e8b9694.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_e28f6db6adf183c6eb3f3ee315e8b9694.png?sv=2026-02-06&spr=https&st=2026-11-04T21%3A35%3A49Z&se=2026-11-04T22%3A35%3A49Z&sr=c&sp=r&sig=zG%2FQNyIrBrLwDQ246LbWEyiyap%2F8RNT6l2xW6A0knfQ%3D)

Updated ‘**User Properties**’ and ‘**Properties**’ screens:

![clipboard_e10f5a52199568d3fa18b21b8c8749fd6.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_e10f5a52199568d3fa18b21b8c8749fd6.png?sv=2026-02-06&spr=https&st=2026-11-04T21%3A35%3A49Z&se=2026-11-04T22%3A35%3A49Z&sr=c&sp=r&sig=zG%2FQNyIrBrLwDQ246LbWEyiyap%2F8RNT6l2xW6A0knfQ%3D)

![clipboard_e8d3aa7ed418678b64a04d05d960dc614.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_e8d3aa7ed418678b64a04d05d960dc614.png?sv=2026-02-06&spr=https&st=2026-11-04T21%3A35%3A49Z&se=2026-11-04T22%3A35%3A49Z&sr=c&sp=r&sig=zG%2FQNyIrBrLwDQ246LbWEyiyap%2F8RNT6l2xW6A0knfQ%3D)

## Details

"In the "**Details**" section, you can see the difference in buttons.

Current ‘**Details**’ screen:

![clipboard_e30f4b68a0b828119369985a891f7ceff.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_e30f4b68a0b828119369985a891f7ceff.png?sv=2026-02-06&spr=https&st=2026-11-04T21%3A35%3A49Z&se=2026-11-04T22%3A35%3A49Z&sr=c&sp=r&sig=zG%2FQNyIrBrLwDQ246LbWEyiyap%2F8RNT6l2xW6A0knfQ%3D)

Updated ‘**Details**’ screen:

![clipboard_ee1b4cf5c48e39d6e1034b9fac128bb02.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_ee1b4cf5c48e39d6e1034b9fac128bb02.png?sv=2026-02-06&spr=https&st=2026-11-04T21%3A35%3A49Z&se=2026-11-04T22%3A35%3A49Z&sr=c&sp=r&sig=zG%2FQNyIrBrLwDQ246LbWEyiyap%2F8RNT6l2xW6A0knfQ%3D)

Here are some additional screens that have changed.

> [!NOTE]
> Note:
> 
> Depending on the platform and services you have enabled with CallTower, you may or may not have access to all these screens.

## CT Cloud SIP

Navigate to Menu/SIP Trunks/CT Cloud SIP (Meta). You will initially see the tool bar and its button have changed.

Current ‘**CT Cloud SIP**’ Trunk screen:

![clipboard_e2bc66e6451917cd045ffbc527c7c276d.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_e2bc66e6451917cd045ffbc527c7c276d.png?sv=2026-02-06&spr=https&st=2026-11-04T21%3A35%3A49Z&se=2026-11-04T22%3A35%3A49Z&sr=c&sp=r&sig=zG%2FQNyIrBrLwDQ246LbWEyiyap%2F8RNT6l2xW6A0knfQ%3D)

Current ‘**CT Cloud SIP**’ screen:

![clipboard_e54cc2ef10d567bffbb48fa433fe19079.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_e54cc2ef10d567bffbb48fa433fe19079.png?sv=2026-02-06&spr=https&st=2026-11-04T21%3A35%3A49Z&se=2026-11-04T22%3A35%3A49Z&sr=c&sp=r&sig=zG%2FQNyIrBrLwDQ246LbWEyiyap%2F8RNT6l2xW6A0knfQ%3D)

If you expand a trunk in this section and click on ‘**SIP DIDs**’ you will see this screen has been updated as well.

Current ‘**SIP DID**’ screen:

![clipboard_e5c06e708843531fb05d5aa4aa65a1264.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_e5c06e708843531fb05d5aa4aa65a1264.png?sv=2026-02-06&spr=https&st=2026-11-04T21%3A35%3A49Z&se=2026-11-04T22%3A35%3A49Z&sr=c&sp=r&sig=zG%2FQNyIrBrLwDQ246LbWEyiyap%2F8RNT6l2xW6A0knfQ%3D)

Updated ‘**SIP DID**’ screen:

![clipboard_e67b4c87b65d970bf6c80e726005b9d6e.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_e67b4c87b65d970bf6c80e726005b9d6e.png?sv=2026-02-06&spr=https&st=2026-11-04T21%3A35%3A49Z&se=2026-11-04T22%3A35%3A49Z&sr=c&sp=r&sig=zG%2FQNyIrBrLwDQ246LbWEyiyap%2F8RNT6l2xW6A0knfQ%3D)

## DIDs

Current DID List under menu/DID/DID List:

![clipboard_ea7f4c09463d1b3cb4ed1041d592aef97.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_ea7f4c09463d1b3cb4ed1041d592aef97.png?sv=2026-02-06&spr=https&st=2026-11-04T21%3A35%3A49Z&se=2026-11-04T22%3A35%3A49Z&sr=c&sp=r&sig=zG%2FQNyIrBrLwDQ246LbWEyiyap%2F8RNT6l2xW6A0knfQ%3D)

Updated ‘**DID List**’ screen:

![clipboard_e68eb70354776b93534dbbf18bca169ef.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_e68eb70354776b93534dbbf18bca169ef.png?sv=2026-02-06&spr=https&st=2026-11-04T21%3A35%3A49Z&se=2026-11-04T22%3A35%3A49Z&sr=c&sp=r&sig=zG%2FQNyIrBrLwDQ246LbWEyiyap%2F8RNT6l2xW6A0knfQ%3D)

Session Initiation Protocol, is the technology that starts, manages, and ends internet-based phone calls and video meetings between people and devices.

A communication line or link that carries multiple signals simultaneously to provide network connectivity.

Direct Inward Dialing (DID) is a telecommunication service that allows a phone number to be assigned to a specific phone line within a private branch exchange (PBX), enabling direct calls to that line without going through a receptionist.