---
title: "CT Cloud Contact Center - Adding Favorites"
slug: "ct-cloud-contact-center-adding-favorites"
tags: ["calltower", "public"]
updated: 2026-07-27T12:54:37Z
published: 2026-07-27T12:54:37Z
canonical: "learn.calltower.com/ct-cloud-contact-center-adding-favorites"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.calltower.com/llms.txt
> Use this file to discover all available pages before exploring further.

# CT Cloud Contact Center - Adding Favorites

## Overview

This article will provide step by step instructions on how to add Favorites onto your Telax Dashboard.

### Resolution/Steps

Log into Telax, The first page you are on is the home/favorite page. You can edit this page how you want.

To Add a favorite to this page. First select the Item you want quick access to through the drop down menu as shown below.

![1.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/1(9).png?sv=2026-02-06&spr=https&st=2026-11-05T00%3A13%3A03Z&se=2026-11-05T01%3A13%3A03Z&sr=c&sp=r&sig=o%2FnZUyd6ejtPOgEY%2FOhxvG3bL%2B1GAf%2Bipyb2mGWD1hU%3D)

Once you have the item selected Click Add.

![2.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/2(11).png?sv=2026-02-06&spr=https&st=2026-11-05T00%3A13%3A03Z&se=2026-11-05T01%3A13%3A03Z&sr=c&sp=r&sig=o%2FnZUyd6ejtPOgEY%2FOhxvG3bL%2B1GAf%2Bipyb2mGWD1hU%3D)

You can also Delete Favorites you do not want or no longer need.

First from the Favorite/Home menu click Edit.

![3.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/3(10).png?sv=2026-02-06&spr=https&st=2026-11-05T00%3A13%3A03Z&se=2026-11-05T01%3A13%3A03Z&sr=c&sp=r&sig=o%2FnZUyd6ejtPOgEY%2FOhxvG3bL%2B1GAf%2Bipyb2mGWD1hU%3D)

Then all you need to do is click the X outlined in Red below in the right corner of the Item Then click save outlined in Yellow.

![4.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/4(9).png?sv=2026-02-06&spr=https&st=2026-11-05T00%3A13%3A03Z&se=2026-11-05T01%3A13%3A03Z&sr=c&sp=r&sig=o%2FnZUyd6ejtPOgEY%2FOhxvG3bL%2B1GAf%2Bipyb2mGWD1hU%3D)