---
title: "CT Cloud Contact Center - Prompt Recording Studio User Guide"
slug: "ct-cloud-contact-center-prompt-recording-studio-user-guide"
tags: ["calltower", "public"]
updated: 2026-07-23T10:21:08Z
published: 2026-07-23T10:21:08Z
canonical: "learn.calltower.com/ct-cloud-contact-center-prompt-recording-studio-user-guide"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.calltower.com/llms.txt
> Use this file to discover all available pages before exploring further.

# CT Cloud Contact Center - Prompt Recording Studio User Guide

## Summary

The Prompt Studio provides end users with access to record IVR system prompts using a dial-in recording facility.

### Getting Started

**BEFORE YOU BEGIN YOU WILL NEED:**

- The 9-digit Passcode associated with your IVR system. This can be provided by CallTower Support personnel.
- The IVR prompt file numbers (###) you wish to access or record. This can be provided by CallTower Support personnel.

#### Once you have the info above and are ready to record prompts, use the user guide below to access and use the Prompt Recording Studio

[Prompt Recording Studio User Guide](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/Prompt_Recording_Studio_User_Guide.pdf?sv=2026-02-06&spr=https&st=2026-11-04T22%3A54%3A26Z&se=2026-11-04T23%3A54%3A26Z&sr=c&sp=r&sig=R7DCFqsaoUIbJ1dz5IFuAr%2FwRjtVC55bmRuciQEEuKY%3D)