--- title: "CT Cloud Contact Center - Transfer Calls with CCA" slug: "ct-cloud-contact-center-transfer-calls-with-cca" tags: ["calltower", "public"] updated: 2026-07-23T10:21:08Z published: 2026-07-23T10:21:08Z canonical: "learn.calltower.com/ct-cloud-contact-center-transfer-calls-with-cca" stale: true --- > ## Documentation Index > Fetch the complete documentation index at: https://learn.calltower.com/llms.txt > Use this file to discover all available pages before exploring further. # CT Cloud Contact Center - Transfer Calls with CCA The attached document demonstrates how to transfer calls using the Call Center Agent (CCA) application, which is available CT Cloud Contact Center Agents. For login information, please contact CallTower Support at 800-347-5444, or [support@calltower.com](mailto:support@calltower.com). [CT Cloud Contact Center - Transfer call with CCA](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/CT_Cloud_Contact_Center_-_Transfer_call_with_CCA.pdf?sv=2026-02-06&spr=https&st=2026-11-05T00%3A13%3A20Z&se=2026-11-05T01%3A13%3A20Z&sr=c&sp=r&sig=A8J5w2DgP7lKA3X5zAsvn33t71LVEgaxkTM%2FSDg%2BigY%3D)