---
title: "CT Cloud SIP - Applying Forwards on SIP Trunks in Connect"
slug: "ct-cloud-sip-applying-forwards-on-sip-trunks-in-connect"
updated: 2026-09-18T16:31:03Z
published: 2026-09-18T16:31:03Z
canonical: "learn.calltower.com/ct-cloud-sip-applying-forwards-on-sip-trunks-in-connect"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.calltower.com/llms.txt
> Use this file to discover all available pages before exploring further.

# CT Cloud SIP - Applying Forwards on SIP Trunks in Connect

**Step 1:** Go to Menu, then “Sip Trunks”, and "CT Cloud SIP (Meta)"

![](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/base64-converted-image-1786733034261.png?sv=2026-02-06&spr=https&st=2026-11-04T22%3A54%3A27Z&se=2026-11-04T23%3A54%3A27Z&sr=c&sp=r&sig=xRvm3wgZsbjMXR0ZBmbP%2BWM6Ba59TKGL%2F62hweAm1RU%3D)

**Step 2:** Select your trunk

![A screenshot of a computer AI-generated content may be incorrect.](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/base64-converted-image-1786733034263.png?sv=2026-02-06&spr=https&st=2026-11-04T22%3A54%3A27Z&se=2026-11-04T23%3A54%3A27Z&sr=c&sp=r&sig=xRvm3wgZsbjMXR0ZBmbP%2BWM6Ba59TKGL%2F62hweAm1RU%3D)

**Step 3:** Click on Sip DIDs, click on the DID to expand, enter in the forwarding number in the 'Unconditional enabled' field (for a permanent forward) or in the ‘Unavailable enabled’ field (for a forward if the number is not reachable). To save, you’ll hover over the pink circle with three lines and then click the “Save” icon![A screenshot of a computer AI-generated content may be incorrect.](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/base64-converted-image-1786733034264.png?sv=2026-02-06&spr=https&st=2026-11-04T22%3A54%3A27Z&se=2026-11-04T23%3A54%3A27Z&sr=c&sp=r&sig=xRvm3wgZsbjMXR0ZBmbP%2BWM6Ba59TKGL%2F62hweAm1RU%3D)