--- title: "CT Cloud Voice Admin - Full Guide" slug: "ct-cloud-voice-admin-full-guide" tags: ["calltower", "public"] updated: 2026-09-18T14:26:14Z published: 2026-09-18T14:26:14Z canonical: "learn.calltower.com/ct-cloud-voice-admin-full-guide" --- > ## Documentation Index > Fetch the complete documentation index at: https://learn.calltower.com/llms.txt > Use this file to discover all available pages before exploring further. # CT Cloud Voice Admin - Full Guide The attached document demonstrates how to navigate and use the features available to CT Cloud Voice Business Group (BG) Administrators. The BG Administrator Portal is available at [https://commportal.calltower.com/bg](https://commportal.calltower.com/bg). BG Administrator accounts must be enabled by CallTower Support or Provisioning personnel. For login information, please contact CallTower Support at 800-347-5444, or [support@calltower.com](mailto:support@calltower.com). [{{ glossary.CT Cloud Voice}} Business Group Administrator Portal User Guide.pdf">CT Cloud Voice Business Group (BG) Administrator CommPortal User Guide](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/CT_Cloud_Voice_Business_Group_Administrator_Portal_User_Guide.pdf?sv=2026-02-06&spr=https&st=2026-11-04T21%3A46%3A54Z&se=2026-11-04T22%3A46%3A54Z&sr=c&sp=r&sig=3CSzHul4ip%2BIjHvDPeHfeH%2FJ68Y27JiQMzWnGCbVGOA%3D) A telephony service that operates over the internet, allowing users to make and receive calls using cloud technology. A collection of users or resources within a telecommunications system that share common characteristics or purposes.