--- title: "CT Cloud Voice Admin - Pickup Groups" slug: "ct-cloud-voice-admin-pickup-groups" tags: ["calltower", "public"] updated: 2026-09-18T16:40:06Z published: 2026-09-18T16:40:06Z canonical: "learn.calltower.com/ct-cloud-voice-admin-pickup-groups" --- > ## Documentation Index > Fetch the complete documentation index at: https://learn.calltower.com/llms.txt > Use this file to discover all available pages before exploring further. # CT Cloud Voice Admin - Pickup Groups ## Creating a PickUp Group 1. Creating a PickUp Group 2. Menu > CT Cloud > Pickup Groups 3. Click Add. 4. Type in a Group Name and select a department if necessary. 5. Hit save when done and now you can modify the pickup group in the Comm Portal.