---
title: "CT Cloud Voice Training Resources"
slug: "ct-cloud-voice-training-resources"
updated: 2026-09-18T16:31:58Z
published: 2026-09-18T16:31:58Z
canonical: "learn.calltower.com/ct-cloud-voice-training-resources"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.calltower.com/llms.txt
> Use this file to discover all available pages before exploring further.

# CT Cloud Voice Training Resources

## CT Cloud Voice Admin

There will be two portals you will use to manage your users, phones, departments, hunt groups and auto attendants. As a rule of thumb, you will create in CallTower Connect admin portal and manage in business group admin portal(BG admin). First, you will log into CallTower connect admin portal, when needing to manage, there will be a single sign on to BG admin. Below are the links to both portals:

1. CallTower Connect Admin Portal: [https://connect.calltower.com/connect](https://connect.calltower.com/connect)
2. Business Group Portal: [https://commportal.calltower.com/](https://commportal.calltower.com/)

- Click [HERE](/v1/docs/customer-training-what-an-admin-can-and-cannot-do-in-connect) to view a document that lets you know what you CAN and CAN NOT do as an admin in CallTower Connect
- After each CallTower Connect release, it's important to clear your cache: [Clear Cache](/v1/docs/calltower-info-clear-cache)
- Click [HERE](/v1/docs/ct-cloud-connectivity-requirements) to view a document on connectivity requirements
- Click [HERE](/v1/docs/billing-read-your-calltower-invoice) to view how to read your bill
- Click [HERE](/v1/docs/ct-cloud-voice-admin-manage-users) to manage users
- Click [HERE](/v1/docs/ct-cloud-voice-admin-phones) to view a document on add, manage phones
- Click [HERE](/v1/docs/ct-cloud-voice-admin-hunt-groups) to create a Hunt Group and Click [HERE](/v1/docs/ct-cloud-voice-admin-hunt-groups) to manage Hunt Groups

## CT CLOUD ADMIN TRAINING VIDEO

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## CT Cloud Voice User Guides

- CT Cloud Voice User Guide: [https://www.uc.solutions/CT_Cloud/CT...tart_Guide_PDF](/v1/docs/ct-cloud-voice-user-quick-start-guide-pdf)
- CT Cloud Voice User Mobile Guide: [https://www.uc.solutions/CT_Cloud/CT_Cloud_Voice/CT_Cloud_Voice_User/CT_Cloud_Voice_User_-_Communicator_Quick_Guides/CT_Cloud_Voice_User_-_Mobile_Quick_Start_Guide](/v1/docs/ct-cloud-voice-user-mobile-quick-start-guide)
- CT Cloud Voice User Password and Pin Guide: [https://www.uc.solutions/CT_Cloud/CT_Cloud_Voice/CT_Cloud_Voice_User/CT_Cloud_Voice_User_-_Communicator_Quick_Guides/CT_Cloud_Voice_User_-_Password_And_PIN_Management](/v1/docs/ct-cloud-voice-user-password-and-pin-management)
- CT Cloud User Guide Calling and receiving: [CT Cloud Communicator calling and receiving.pdf](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/CT_Cloud_Communicator_calling_and_receiving(1).pdf?sv=2026-02-06&spr=https&st=2026-11-04T20%3A39%3A01Z&se=2026-11-04T21%3A39%3A01Z&sr=c&sp=r&sig=lNV8k27%2BpHb3NGcHLqTuTVG%2B8vbShWD1NYwNkx03Wzs%3D)

## CT Cloud Voice User Training Video

[CallTower - CT Cloud Communicator Training](https://www.youtube.com/embed/nKcAomecnXg?enablejsapi=1&origin=https%3A%2F%2Fwww.uc.solutions)

A telephony service that operates over the internet, allowing users to make and receive calls using cloud technology.

CallTower Connect is is CallTower’s online management portal that lets administrators easily manage users, phone numbers, services, reporting, and communication settings all in one place.

A collection of users or resources within a telecommunications system that share common characteristics or purposes.

A specific service offering from CallTower that provides cloud-based voice communication solutions.