---
title: "CT Cloud Voice User - Sign Into Desktop Communicator"
slug: "ct-cloud-voice-user-sign-into-desktop-communicator"
tags: ["calltower", "public"]
updated: 2026-09-18T16:53:42Z
published: 2026-09-18T16:53:42Z
canonical: "learn.calltower.com/ct-cloud-voice-user-sign-into-desktop-communicator"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.calltower.com/llms.txt
> Use this file to discover all available pages before exploring further.

# CT Cloud Voice User - Sign Into Desktop Communicator

## GOAL:

Provide instruction on how to sign into CT Cloud Communicator.

## CASE DISPOSITION:

Internal field for support to use to verify related tickets are dispositioned correctly. Formatted conditionally in article for Community and Pro Members. Should include the following:

- Case Record Type: MACD
- Department: Support
- Type: AMC (Add, Move, Change)
- Product: Metaswitch
- SubProduct: Software/Client
- Issue: Mobile Client
- Sub Issue: Other
- Other Issue: Downloading CT Cloud Communicator
- Priority: Standard unless requested Expedite by the customer.
- Severity: N/A
- Urgency: N/A

## RESOLUTION/STEPS:

**Computer Application**

1. Open the CT Cloud Communicator app on your computer
2. Select the "Log In Manually" option
3. Select CallTower from the provider list
4. Enter your Phone/Email and enter your Password
5. Select the ![clipboard_ecae0a5163fe18bfb1ca9898a90eea67e.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_ecae0a5163fe18bfb1ca9898a90eea67e.png?sv=2026-02-06&spr=https&st=2026-11-04T20%3A23%3A24Z&se=2026-11-04T21%3A23%3A24Z&sr=c&sp=r&sig=b%2BtLqss6FpAi9wr7q%2FN8Aqr8YBNydxpO3BQeSk%2BHhM4%3D) button

## VIDEO:

[![Check out this Video](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/d5f1393648c364625500bd_play_button_small.jpg?sv=2026-02-06&spr=https&st=2026-11-04T20%3A23%3A24Z&se=2026-11-04T21%3A23%3A24Z&sr=c&sp=r&sig=b%2BtLqss6FpAi9wr7q%2FN8Aqr8YBNydxpO3BQeSk%2BHhM4%3D)](https://share.vidyard.com/watch/q66Gn7njKcvGXzFVG8cJXF)

Check out this video: [https://share.vidyard.com/watch/q66Gn7njKcvGXzFVG8cJXF?](https://share.vidyard.com/watch/q66Gn7njKcvGXzFVG8cJXF)+

**Mobile Application**

1. Open CT Cloud Communicator on your mobile device
2. Select the "Log In Manually" option unless you have been sent an email with a QR code. If so, scan it now.
3. You will now need to choose "CallTower" from the provider list
4. Accept the Terms of service
5. Enter your CT Cloud Communicator phone number and password.
6. Select "Log In"

A telecommunications platform that provides hosted PBX services, enabling voice and data communication over IP networks.