---
title: "Five9 - Call Flow Examples"
slug: "five9-call-flow-examples"
tags: ["calltower", "public"]
updated: 2026-07-24T20:38:08Z
published: 2026-07-24T20:38:08Z
canonical: "learn.calltower.com/five9-call-flow-examples"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.calltower.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Five9 - Call Flow Examples

These call flows contain common work segments that may occur during calls. These diagrams show optional call segments as broken lines, for example, calls with third-party transfers incur additional third-party talk time, and call surveys incur additional IVR Time associated with the call survey campaign.

- **[Autodial Campaign Call Without Agent](https://documentation.five9.com/bundle/reports-dashboards/page/reports-dashboards/call-and-interaction-segments/autodial-campaign-call-without-agent.htm)**
- **[Autodial Campaign Call with Transfer](https://documentation.five9.com/bundle/reports-dashboards/page/reports-dashboards/call-and-interaction-segments/autodial-campaign-call-with-transfer.htm)**
- **[Inbound Call](https://documentation.five9.com/bundle/reports-dashboards/page/reports-dashboards/call-and-interaction-segments/inbound-call.htm)**
- **[Outbound Campaign Call](https://documentation.five9.com/bundle/reports-dashboards/page/reports-dashboards/call-and-interaction-segments/outbound-campaign_call.htm)**
- **[Inbound or Outbound Call with Warm Conference](https://documentation.five9.com/bundle/reports-dashboards/page/reports-dashboards/call-and-interaction-segments/inbound-or-outbound-call-with-warm-conference.htm)**
- **[Manual Call](https://documentation.five9.com/bundle/reports-dashboards/page/reports-dashboards/call-and-interaction-segments/manual-call.htm)**
- **[Preview Call](https://documentation.five9.com/bundle/reports-dashboards/page/reports-dashboards/call-and-interaction-segments/preview-call.htm)**
- **[Skill Voicemail](https://documentation.five9.com/bundle/reports-dashboards/page/reports-dashboards/call-and-interaction-segments/skill-voicemail.htm)**