--- title: "Five9 - Description of Standard and Social Reports" slug: "five9-description-of-standard-and-social-reports" tags: ["calltower", "public"] updated: 2026-07-27T12:52:47Z published: 2026-07-27T12:52:47Z canonical: "learn.calltower.com/five9-description-of-standard-and-social-reports" stale: true --- > ## Documentation Index > Fetch the complete documentation index at: https://learn.calltower.com/llms.txt > Use this file to discover all available pages before exploring further. # Five9 - Description of Standard and Social Reports This section presents the data sources, calculated data, and filters you can use in standard reports, and how to use social reports to track statistics in your text channels. - [**Standard Reports**](https://documentation.five9.com/bundle/reports-dashboards/page/reports-dashboards/description-standard-and-social-reports/standard-reports-descriptions.htm) - [**ACD Queue Reports**](https://documentation.five9.com/bundle/reports-dashboards/page/reports-dashboards/description-standard-and-social-reports/acd-queue-reports.htm) - [**agent-reports**](https://documentation.five9.com/bundle/reports-dashboards/page/reports-dashboards/description-standard-and-social-reports/agent-reports.htm) - [**Call Log Reports**](https://documentation.five9.com/bundle/reports-dashboards/page/reports-dashboards/description-standard-and-social-reports/call-log-reports.htm) - [**Campaign Reports**](https://documentation.five9.com/bundle/reports-dashboards/page/reports-dashboards/description-standard-and-social-reports/campaign-reports.htm) - [**Contact Reports**](https://documentation.five9.com/bundle/reports-dashboards/page/reports-dashboards/description-standard-and-social-reports/contact-reports.htm) - [**Do Not Call Reports**](https://documentation.five9.com/bundle/reports-dashboards/page/reports-dashboards/description-standard-and-social-reports/do-not-call-reports.htm) - [**IVR Reports**](https://documentation.five9.com/bundle/reports-dashboards/page/reports-dashboards/description-standard-and-social-reports/ivr-reports.htm) - [**List Reports**](https://documentation.five9.com/bundle/reports-dashboards/page/reports-dashboards/description-standard-and-social-reports/list-reports.htm) - [**Digital Channel Reports**](https://documentation.five9.com/bundle/reports-dashboards/page/reports-dashboards/description-standard-and-social-reports/digital-channel-reports.htm) - [**Legacy Digital Channel Reports**](https://documentation.five9.com/bundle/reports-dashboards/page/reports-dashboards/description-standard-and-social-reports/legacy-digital-channel-reports.htm) - [**Worksheet Reports**](https://documentation.five9.com/bundle/reports-dashboards/page/reports-dashboards/description-standard-and-social-reports/worksheet-reports.htm) - [**Social Reports**](https://documentation.five9.com/bundle/reports-dashboards/page/reports-dashboards/description-standard-and-social-reports/social-reports-descriptions.htm) - [**Dispositions**](https://documentation.five9.com/bundle/reports-dashboards/page/reports-dashboards/description-standard-and-social-reports/dispositions-report.htm) - [**Feedback**](https://documentation.five9.com/bundle/reports-dashboards/page/reports-dashboards/description-standard-and-social-reports/feedback-report.htm) - [**General**](https://documentation.five9.com/bundle/reports-dashboards/page/reports-dashboards/description-standard-and-social-reports/general-report.htm) - [**Priority**](https://documentation.five9.com/bundle/reports-dashboards/page/reports-dashboards/description-standard-and-social-reports/priority-report.htm) - [**Service Levels**](https://documentation.five9.com/bundle/reports-dashboards/page/reports-dashboards/description-standard-and-social-reports/service-levels-report.htm) - [**Sources**](https://documentation.five9.com/bundle/reports-dashboards/page/reports-dashboards/description-standard-and-social-reports/sources-report.htm) - [**SPAM Summary**](https://documentation.five9.com/bundle/reports-dashboards/page/reports-dashboards/description-standard-and-social-reports/spam-summary-report.htm)