---
title: "Microsoft Teams - Certified Devices"
slug: "microsoft-teams-certified-devices"
tags: ["calltower", "public"]
updated: 2026-09-18T13:20:20Z
published: 2026-09-18T13:20:20Z
canonical: "learn.calltower.com/microsoft-teams-certified-devices"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.calltower.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Microsoft Teams - Certified Devices

## Microsoft Teams Certified Devices Supported by CallTower

### Goal:

Assist in understanding the Microsoft Teams Certified Devices that are also supported by CallTower Support.

> [!NOTE]
> PLEASE NOTE:
> 
> This article is subject to change at any time. Please reach out to CallTower Support or Client Success for an updated list

| Make | Model | Device Type |
| --- | --- | --- |
| Yealink | MP54 | Deskphone |
| Yealink | MP56 | Deskphone |
| Yealink | MP58 | Deskphone |
| Yealink | MP50 | Deskphone |
| Yealink | MP52 | Deskphone |
| Yealink | CP965 | Conference Phone |
| Yealink | MVC960 | Room Kit |
| Yealink | MVC 860 | Room Kit |
| Yealink | MVC 840 | Room Kit |
| Yealink | MVC400 | Room Kit |
| Yealink | MVC320 | Room Kit |
| Yealink | MVC800 | Room Kit |
| Yealink | MVC500 | Room Kit |
| Yealink | MVC300 | Room Kit |
| Polycom | CCX 600 | Deskphone |
| Polycom | CCX 500 | Deskphone |
| Polycom | CCX 400 | Deskphone |
| Polycom | CCX 350 | Deskphone |
| Polycom | Trio C60 | Conference Phone |
| Yealink | VP59 | Deskphone |

#### Headsets

CallTower recommends the below headsets from our preferred partners

| Polycom | Blackwire 3310 | Wired Headset |
| --- | --- | --- |
| Polycom | Blackwire 3320 | Wired Headset |
| Polycom | Blackwire 3325 | Wired Headset |
| Polycom | Blackwire 5210 | Wired Headset |
| Polycom | Blackwire 5220 | Wired Headset |
| Polycom | Blackwire 8225 | Wired Headset |
| Polycom | Voyager 4310 | Bluetooth Headset |
| Polycom | Voyager 4320 | Bluetooth Headset |
| Polycom | Voyager 5200 | Bluetooth Headset |
| Polycom | Voyager 6200 | Bluetooth Headset |
| Polycom | Voyager Focus | Bluetooth Headset |
| Polycom | Voyager Focus 2 | Bluetooth Headset |
| Yealink | UH36-Mono | Wired Headset |
| Yealink | Uh36-Dual | Wired Headset |
| Yealink | UH34-Mono | Wired Headset |
| Yealink | Uh34-Dual | Wired Headset |
| Yealink | UH37-Mono | Wired Headset |
| Yealink | Uh37-Dual | Wired Headset |

Device support follows as outlined here [MS Teams - Support Scope - CallTower Solutions Center (UC.solutions)](/v1/docs/ms-teams-support-scope)

Information on purchasing devices can be found here [CallTower delivers Microsoft Teams devices and features - CallTower](https://www.calltower.com/microsoft-teams-direct-routing/microsoft-teams-devices-and-features/)

CallTower recommends using Teams certified devices in the above list. Microsoft does support some SIP devices via their SIP gateway, though CallTower recommends using our CT Cloud SIP platform for any SIP devices. More information regarding these devices can be found here [MS Teams General Admin - SIP Gateway (3PIP Devices) - CallTower Solutions Center (uc.solutions)](/v1/docs/ms-teams-general-admin-sip-gateway-3pip-devices)

Microsoft Teams (MS Teams) is a collaboration platform that combines workplace chat, video meetings, file storage, and application integration.

Unified Communications, a system that integrates various communication tools and channels into a single platform.

Session Initiation Protocol, is the technology that starts, manages, and ends internet-based phone calls and video meetings between people and devices.