---
title: "MS O365 Admin - User Management"
slug: "ms-o365-admin-user-management"
tags: ["calltower", "public"]
updated: 2026-09-18T15:37:29Z
published: 2026-09-18T15:37:29Z
canonical: "learn.calltower.com/ms-o365-admin-user-management"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.calltower.com/llms.txt
> Use this file to discover all available pages before exploring further.

# MS O365 Admin - User Management

#### Create a new user:

1. Using Administrator credentials, log in to [https://portal.office.com](https://portal.office.com)
2. Select Add a user from the Users > tile set
3. Complete the New user creation wizard.

![Capture1.PNG](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/Capture1(4).PNG?sv=2026-02-06&spr=https&st=2026-11-05T01%3A23%3A42Z&se=2026-11-05T02%3A23%3A42Z&sr=c&sp=r&sig=LRGaJfzF7Pq6ZtqRjtw4KP1tCkwivT4w7QKyZuCrdf8%3D)

## User Management:

1. Using Administrator credentials, log in to [https://portal.office.com](https://portal.office.com)
2. Search for the User in the Home Search Bar
3. Click on the User in the People Picker list. A Menu should expand on the right

![Capture4.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/Capture4(1).png?sv=2026-02-06&spr=https&st=2026-11-05T01%3A23%3A42Z&se=2026-11-05T02%3A23%3A42Z&sr=c&sp=r&sig=LRGaJfzF7Pq6ZtqRjtw4KP1tCkwivT4w7QKyZuCrdf8%3D)

1. Click Edit next to the area that needs to be managed.
2. Make the necessary adjustments and select Save

## Delete a User:

1. Using Administrator credentials, log in to [https://portal.office.com](https://portal.office.com)
2. Select Delete a user. A new menu should expand from the right.
3. Place a check mark next to each user to be deleted.
4. Click Select
5. On the next screen click Delete to confirm.

![Capture5.PNG](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/Capture5.PNG?sv=2026-02-06&spr=https&st=2026-11-05T01%3A23%3A42Z&se=2026-11-05T02%3A23%3A42Z&sr=c&sp=r&sig=LRGaJfzF7Pq6ZtqRjtw4KP1tCkwivT4w7QKyZuCrdf8%3D)