--- title: "MS Outlook - Outlook 2016 For Mac" slug: "ms-outlook-outlook-2016-for-mac" tags: ["calltower", "public"] updated: 2026-10-13T20:52:40Z published: 2026-10-13T20:52:40Z canonical: "learn.calltower.com/ms-outlook-outlook-2016-for-mac" --- > ## Documentation Index > Fetch the complete documentation index at: https://learn.calltower.com/llms.txt > Use this file to discover all available pages before exploring further. # MS Outlook - Outlook 2016 For Mac This article covers creating, deleting or managing profiles in Outlook 2016 for Mac. It may be necessary to create a new profile if there are problems opening Outlook. ## Add a new profile: 1. From Finder, open the **Applications** folder 2. Ctrl+click or right-click **Microsoft Outlook**, and then click **Show Package Contents** 3. Open **Contents** > **SharedSupport**, and then double-click **Outlook Profile Manager** 4. Click the **Create a new profile** button ![Add](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/d73664fe-a628-4755-ade4-a2f5a7aae084.gif?sv=2026-02-06&spr=https&st=2026-11-05T02%3A27%3A59Z&se=2026-11-05T03%3A27%3A59Z&sr=c&sp=r&sig=cIRH0SClFkr8fPHF5htlHC6XUYfVakECsLT1assf2q4%3D) 5. Name the new profile ### Delete a new profile: 1. From Finder, open the **Applications** folder 2. Ctrl+click or right-click **Microsoft Outlook**, and then click **Show Package Contents** 3. Open **Contents** > **SharedSupport**, and then double-click **Outlook Profile Manager** 4. Select the profile that you want to remove 5. click the **Delete the selected profile** button ![Delete](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/8ab699ad-a712-44f8-bffb-034e264dd2f9.gif?sv=2026-02-06&spr=https&st=2026-11-05T02%3A27%3A59Z&se=2026-11-05T03%3A27%3A59Z&sr=c&sp=r&sig=cIRH0SClFkr8fPHF5htlHC6XUYfVakECsLT1assf2q4%3D) ### Rename an existing profile: 1. From Finder, open the **Applications** folder 2. Ctrl+click or right-click **Microsoft Outlook**, and then click **Show Package Contents** 3. Open **Contents** > **SharedSupport**, and then double-click **Outlook Profile Manager** 4. Double-click the profile 5. type a new name for the profile ### Change the default profile 1. From Finder, open the **Applications** folder 2. Ctrl+click or right-click **Microsoft Outlook**, and then click **Show Package Contents** 3. Open **Contents** > **SharedSupport**, and then double-click **Outlook Profile Manager** 4. Select the profile that you want as default 5. click **Set the default profile** ![Action pop-up menu](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/6f90d5de-1172-4076-99f0-93b09b2da959.gif?sv=2026-02-06&spr=https&st=2026-11-05T02%3A27%3A59Z&se=2026-11-05T03%3A27%3A59Z&sr=c&sp=r&sig=cIRH0SClFkr8fPHF5htlHC6XUYfVakECsLT1assf2q4%3D) 6. click **Set as Default** 7. Restart Outlook for this change to take effect