---
title: "MS Teams - Answer a call"
slug: "ms-teams-answer-a-call"
tags: ["calltower", "public"]
updated: 2026-09-18T16:17:43Z
published: 2026-09-18T16:17:43Z
canonical: "learn.calltower.com/ms-teams-answer-a-call"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.calltower.com/llms.txt
> Use this file to discover all available pages before exploring further.

# MS Teams - Answer a call

## Desktop:

When someone calls you, you'll get a notification that lets you accept or decline the call.

![Incoming Call Notification.jpg](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/Incoming_Call_Notification.jpg?sv=2026-02-06&spr=https&st=2026-11-04T19%3A22%3A23Z&se=2026-11-04T20%3A22%3A23Z&sr=c&sp=r&sig=6EjNJcIf2UwFGfXPmDGpQ%2Bu7l8hVnvzMnrpmCrry44w%3D)

- Select **Accept with audio or the Blue Phone icon** to answer with audio only.
- Select **Decline call or the Red Phone icon** to decline the call and go on with your day.

## Mobile:

When a call comes in to Teams, a notification pops up, letting you know. Tap **Answer or the Phone icon** (the blue one!) to start talking.

## Surface Hub:

When you get an incoming call, you’ll see an onscreen notification. Tap the notification to answer.

## For more information, click on the link below:

[Answer a call in Teams](https://support.office.com/en-us/article/answer-a-call-in-teams-780c6946-2061-4efc-82c3-336aabfc7da0#ID0EAABAAA=Desktop)