---
title: "MS Teams - Call Forwarding Groups And Sim Ring"
slug: "ms-teams-call-forwarding-groups-and-sim-ring"
tags: ["calltower", "public"]
updated: 2026-07-27T12:54:27Z
published: 2026-07-27T12:54:27Z
canonical: "learn.calltower.com/ms-teams-call-forwarding-groups-and-sim-ring"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.calltower.com/llms.txt
> Use this file to discover all available pages before exploring further.

# MS Teams - Call Forwarding Groups And Sim Ring

## Goal

Provide information around call forwarding, call groups, and simultaneous ring.

You can [forward calls](https://support.office.com/en-us/article/call-forwarding-call-groups-and-simultaneous-ring-in-teams-a88da9e8-1343-4d3c-9bda-4b9615e4183e#bkmk_forward) to another number or Teams member, or [ring another number at the same time](https://support.office.com/en-us/article/call-forwarding-call-groups-and-simultaneous-ring-in-teams-a88da9e8-1343-4d3c-9bda-4b9615e4183e#bkmk_ring) as your work number.

## Set-up call forwarding

To start forwarding your calls, click the three dots next to your profile picture at the top of Teams, then select Settings > Calls.

Under "Call handling and forwarding" slide the dialer over. You will see "Choose how all your calls will be forwarded" from the drop down choose one of the following:

- Forward to Voicemail-sends all the calls straight to your voicemail
- Forward to a new number or contact - sends all the calls to a person in your organization or to an external phone number

> [!NOTE]
> Note:
> 
> Once you set up a call group, you will see the call group as an option

![clipboard_e4fa083637976984fade746fb48cac021.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_e4fa083637976984fade746fb48cac021.png?sv=2026-02-06&spr=https&st=2026-11-04T16%3A10%3A34Z&se=2026-11-04T17%3A10%3A34Z&sr=c&sp=r&sig=dN9aphTGvg6HtghxG2iwNeoz4NrE9VK20ICcN62unmw%3D)

> [!NOTE]
> Note:
> 
> If you don't see any options for call forwarding in your settings, that's because you don't have an Enterprise Voice license.

## Set up simultaneous ring

If you want your incoming calls to ring you and someone else (such as a [delegate](https://support.office.com/en-us/article/share-a-phone-line-with-a-delegate-16307929-a51f-43fc-8323-3b1bf115e5a8)) at the same time, you can set that up in Teams. Click on the three dots next to your profile picture at the top of the app, then click **Settings** > **Calls**. Under **Call answering rules**, select **Calls ring me**. Then click **Also ring** and select where else you want your calls to ring: another person, no one, or a [call group](https://support.office.com/en-us/article/call-forwarding-call-groups-and-simultaneous-ring-in-teams-a88da9e8-1343-4d3c-9bda-4b9615e4183e#bkmk_simultaneousringcallgroup).

![Calls ring me menu](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/bf038189-d729-457b-a67a-b9efbaa6014b.png?sv=2026-02-06&spr=https&st=2026-11-04T16%3A10%3A34Z&se=2026-11-04T17%3A10%3A34Z&sr=c&sp=r&sig=dN9aphTGvg6HtghxG2iwNeoz4NrE9VK20ICcN62unmw%3D)

> [!NOTE]
> Note:
> 
> If you don't see any options for simultaneous ring in your settings, that's because you don't have an Enterprise Voice license.

### Set up simultaneous ring in a call group

Ensure that your call group is set up first. In settings, Calls, Call handling and forwarding, When you receive a call, from the drop-down, select "Also ring a call group"

![clipboard_ec7c4621ee51c0eaf5f9acbd3ceafef5e.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_ec7c4621ee51c0eaf5f9acbd3ceafef5e.png?sv=2026-02-06&spr=https&st=2026-11-04T16%3A10%3A34Z&se=2026-11-04T17%3A10%3A34Z&sr=c&sp=r&sig=dN9aphTGvg6HtghxG2iwNeoz4NrE9VK20ICcN62unmw%3D)