---
title: "MS Teams - Calling From Chat"
slug: "ms-teams-calling-from-chat"
tags: ["calltower", "public"]
updated: 2026-09-18T16:16:52Z
published: 2026-09-18T16:16:52Z
canonical: "learn.calltower.com/ms-teams-calling-from-chat"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.calltower.com/llms.txt
> Use this file to discover all available pages before exploring further.

# MS Teams - Calling From Chat

## Goal:

Provide instruction on how to start a call from a chat in Microsoft Teams

## Desktop:

You can make one-on-one or group calls with anyone in your organization directly from a chat without having to host a team meeting. These calls are private and won't appear in any team conversation. Entries for the calls will appear in your chat, though.

Go to your chat list, and click **New chat** to start a new conversation.

Type the name or names into the **To** field at the top of your new chat.

Then click **Video Call** or **Audio call** to start a call.

Up to 20 people can be on the same video call.

![clipboard_ee7ff431ac2deaf44c8d118f049d4225d.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_ee7ff431ac2deaf44c8d118f049d4225d.png?sv=2026-02-06&spr=https&st=2026-11-04T18%3A10%3A05Z&se=2026-11-04T19%3A10%3A05Z&sr=c&sp=r&sig=PQR5wGevqAcxPULwpy5c6UBvxyuqw2CspGrhMa3hXos%3D)

If you're not currently in a chat with the person you want to call, you can start a new call from a command. Go to the command box at the top of your screen and type **/call**, then type or select the name of the person you want to reach.

You can also start a one-on-one call from someone's profile card. Open it by clicking their picture in a channel or from a search.

> [!NOTE]
> Note:
> 
> If your organization is set up for it, you can [call a phone number directly](https://support.office.com/en-us/article/call-a-phone-number-from-teams-20d24ace-2851-4c29-8441-30dd2a5cf078), even for someone outside of your organization.

## Mobile:

You can launch calls from one-on-one or group chats:

1. From your chat list, tap **New Chat** in the header and enter a name or names.
2. From a chat, tap **Video call** or **Audio call**. The person you're calling can answer from their desktop or mobile app.

You can also start a call from someone's profile card. Open it by tapping their profile picture in a channel or from a search.

> [!NOTE]
> Note:
> 
> If your organization is set up for it, you can [call a phone number directly](https://support.office.com/en-us/article/call-a-phone-number-from-teams-20d24ace-2851-4c29-8441-30dd2a5cf078), even for someone outside of your organization.

## For more information, click the link below:

[Start a call from a chat](https://support.office.com/en-us/article/Start-a-call-from-a-chat-in-Teams-f5138c9d-df4c-43d8-9cf6-53400c1a7798#ID0EAABAAA=Desktop)