---
title: "MS Teams CT Text - Managing Contacts"
slug: "ms-teams-ct-text-managing-contacts"
tags: ["calltower", "public"]
updated: 2026-07-23T10:21:18Z
published: 2026-07-23T10:21:18Z
canonical: "learn.calltower.com/ms-teams-ct-text-managing-contacts"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.calltower.com/llms.txt
> Use this file to discover all available pages before exploring further.

# MS Teams CT Text - Managing Contacts

## Managing Contacts:

### Add a New Contact

- From the Chats dropdown, select Contacts. From there, click on the Add Contact button.

![clipboard_e8b484c0c47e75dd05ea7a77c772e2903.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_e8b484c0c47e75dd05ea7a77c772e2903.png?sv=2026-02-06&spr=https&st=2026-11-04T18%3A11%3A28Z&se=2026-11-04T19%3A11%3A28Z&sr=c&sp=r&sig=qrgnzPtnRFQp7GFiZaciOXUTsaFbA1%2FFIm8nM7T%2Bcuk%3D)

- Enter the contact details, including the telephone number, and click on the Save Contact button to store the contact. Remember, telephone numbers must be entered in E.164 format, meaning the plus sign, country code, and full telephone number. For US numbers, that means +1-XXX-XXX-XXXX (without the dashes.)
- Then select Save Contact

![clipboard_e47258ef1cfc2d220b7aa537b6d874252.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_e47258ef1cfc2d220b7aa537b6d874252.png?sv=2026-02-06&spr=https&st=2026-11-04T18%3A11%3A28Z&se=2026-11-04T19%3A11%3A28Z&sr=c&sp=r&sig=qrgnzPtnRFQp7GFiZaciOXUTsaFbA1%2FFIm8nM7T%2Bcuk%3D)

### Edit an Existing Contact

- Select the contact from the list of contacts. Then, in the righthand panel, click on the field you wish to edit (phone number or email address). This makes the field editable.

![clipboard_e772e39a1aedf4a32413b876b516d2b0a.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_e772e39a1aedf4a32413b876b516d2b0a.png?sv=2026-02-06&spr=https&st=2026-11-04T18%3A11%3A28Z&se=2026-11-04T19%3A11%3A28Z&sr=c&sp=r&sig=qrgnzPtnRFQp7GFiZaciOXUTsaFbA1%2FFIm8nM7T%2Bcuk%3D)

### Delete an Existing Contact

- Select the contact
- Next select the [...] three dot option on the righthand panel displaying the contact information.

![clipboard_e5ce7b294cdaf38d80a5e69228b78d12d.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_e5ce7b294cdaf38d80a5e69228b78d12d.png?sv=2026-02-06&spr=https&st=2026-11-04T18%3A11%3A28Z&se=2026-11-04T19%3A11%3A28Z&sr=c&sp=r&sig=qrgnzPtnRFQp7GFiZaciOXUTsaFbA1%2FFIm8nM7T%2Bcuk%3D)

- Next, choose the Delete contact option

### Import Contacts Using CSV

- Click the dropdown next to the Add Contact button, then click Import Contacts.

**![clipboard_e70d9326eb9e578feffc0a7612af2bfd4.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_e70d9326eb9e578feffc0a7612af2bfd4.png?sv=2026-02-06&spr=https&st=2026-11-04T18%3A11%3A28Z&se=2026-11-04T19%3A11%3A28Z&sr=c&sp=r&sig=qrgnzPtnRFQp7GFiZaciOXUTsaFbA1%2FFIm8nM7T%2Bcuk%3D)**
- Select the browse option to upload your file. CSV and XLS files are accepted.

![clipboard_e5c25127adbeab301657592481c270a10.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_e5c25127adbeab301657592481c270a10.png?sv=2026-02-06&spr=https&st=2026-11-04T18%3A11%3A28Z&se=2026-11-04T19%3A11%3A28Z&sr=c&sp=r&sig=qrgnzPtnRFQp7GFiZaciOXUTsaFbA1%2FFIm8nM7T%2Bcuk%3D)

## Sending Messages to Contacts

- Select the contact you wish to text and select Message on the righthand panel.

![clipboard_ebef69e5c2283e9b67dbe82d43ad3a13b.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_ebef69e5c2283e9b67dbe82d43ad3a13b.png?sv=2026-02-06&spr=https&st=2026-11-04T18%3A11%3A28Z&se=2026-11-04T19%3A11%3A28Z&sr=c&sp=r&sig=qrgnzPtnRFQp7GFiZaciOXUTsaFbA1%2FFIm8nM7T%2Bcuk%3D)