---
title: "MS Teams Direct Routing - International - Assign Numbers - Managed Gateway"
slug: "ms-teams-direct-routing-international-assign-numbers-managed-gateway"
tags: ["calltower", "public"]
updated: 2026-09-18T13:34:26Z
published: 2026-09-18T13:34:26Z
canonical: "learn.calltower.com/ms-teams-direct-routing-international-assign-numbers-managed-gateway"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.calltower.com/llms.txt
> Use this file to discover all available pages before exploring further.

# MS Teams Direct Routing - International - Assign Numbers - Managed Gateway

**How To Assign Direct Routing Numbers for International Direct Routing with a Managed Gateway**

Login into the Teams Admin Center as a 365 Global Administrator or Teams Administrator

- [https://admin.teams.microsoft.com](https://admin.teams.microsoft.com)

On the left-hand side click on **Users>Manage users**

Search for the user that needs to have a Direct Routing Number Added and Click on the Display name

![clipboard_e1577083cb1903b97f90a6fb3214dad5b.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_e1577083cb1903b97f90a6fb3214dad5b(1).png?sv=2026-02-06&spr=https&st=2026-11-04T17%3A11%3A08Z&se=2026-11-04T18%3A11%3A08Z&sr=c&sp=r&sig=d1S1TGWFUo%2FzZw0JCnev2AMCP9NksAvaKg6eSC9ZgwQ%3D)

Under the **Account,** tab click **"Edit"** next to General information

![clipboard_e9505db74ae0ac90b0bff1511b024f134.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_e9505db74ae0ac90b0bff1511b024f134(1).png?sv=2026-02-06&spr=https&st=2026-11-04T17%3A11%3A08Z&se=2026-11-04T18%3A11%3A08Z&sr=c&sp=r&sig=d1S1TGWFUo%2FzZw0JCnev2AMCP9NksAvaKg6eSC9ZgwQ%3D)

Add the phone number to the "**Assigned phone number"** field in the format shown below with the 1 in front and then click **Apply**

To Remove the number just blank out the "**Assigned phone number"** then click **Apply**

![clipboard_e58edb40760a7460ba89adc8c51526603.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_e58edb40760a7460ba89adc8c51526603(1).png?sv=2026-02-06&spr=https&st=2026-11-04T17%3A11%3A08Z&se=2026-11-04T18%3A11%3A08Z&sr=c&sp=r&sig=d1S1TGWFUo%2FzZw0JCnev2AMCP9NksAvaKg6eSC9ZgwQ%3D)

This message will pop up and then click **"Wait"**

![clipboard_eb38193fea0411e09548b2a866ff10b47.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_eb38193fea0411e09548b2a866ff10b47(1).png?sv=2026-02-06&spr=https&st=2026-11-04T17%3A11%3A08Z&se=2026-11-04T18%3A11%3A08Z&sr=c&sp=r&sig=d1S1TGWFUo%2FzZw0JCnev2AMCP9NksAvaKg6eSC9ZgwQ%3D)

Click on **"Policies"** and then click **"Edit"** next to **"Assigned policies"**

![clipboard_ed29be0b5333e16ccc018947fe9dca6f7.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_ed29be0b5333e16ccc018947fe9dca6f7(1).png?sv=2026-02-06&spr=https&st=2026-11-04T17%3A11%3A08Z&se=2026-11-04T18%3A11%3A08Z&sr=c&sp=r&sig=d1S1TGWFUo%2FzZw0JCnev2AMCP9NksAvaKg6eSC9ZgwQ%3D)

Scroll down to "**Voice routing policy"** and drop-down to select **"CallTower Route (Region)"** then click **"Apply."**

To remove the Voice routing policy drop-down select **"Global"** then click **"Apply."**

![clipboard_e19d1902c2e41186ebdb4ac42339dfde5.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_e19d1902c2e41186ebdb4ac42339dfde5(1).png?sv=2026-02-06&spr=https&st=2026-11-04T17%3A11%3A08Z&se=2026-11-04T18%3A11%3A08Z&sr=c&sp=r&sig=d1S1TGWFUo%2FzZw0JCnev2AMCP9NksAvaKg6eSC9ZgwQ%3D)

## PowerShell Cmdlets to remove numbers and assign numbers

You must connect to the Microsoft Teams PowerShell Module using a 365 Global Administrator or Teams Administrator account.

## To remove the number from the user

**Remove**-CsPhoneNumberAssignment -Identity [username@domain.com](mailto:username@domain.com) -RemoveAll

**Grant**-CsOnlineVoiceRoutingPolicy -Identity [username@domain.com](mailto:username@domain.com) -PolicyName "$null"

## To add the number to the user

**Set**-CsPhoneNumberAssignment -Identity [username@domain.com](mailto:username@domain.com) -PhoneNumber +441254825804 -PhoneNumberType DirectRouting

**Grant**-CsOnlineVoiceRoutingPolicy -Identity [username@domain.com](mailto:username@domain.com) -PolicyName "CallTower Route - Region"

> [!NOTE]
> Note:
> 
> Region = EMEA, LATAM or APAC for US based numbers the region will not be there.