---
title: "MS Teams - Mute/Unmute"
slug: "ms-teams-mute-unmute"
tags: ["calltower", "public"]
updated: 2026-09-18T14:13:34Z
published: 2026-09-18T14:13:34Z
canonical: "learn.calltower.com/ms-teams-mute-unmute"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.calltower.com/llms.txt
> Use this file to discover all available pages before exploring further.

# MS Teams - Mute/Unmute

## Summary:

During a conference call or phone call, participants are able to mute their line so there is minimal background noise on the call. The best method of keeping the call noise-free is for all participants to mute their landlines while they are not speaking. There are a few ways to do so.

## Muting:

There are a few ways to mute your mic on a call or a conference call.

- **Conference call:**
  - Press the microphone icon in the Teams Meeting
- **Desktop Phone:**
  - Press the microphone icon on the phone (It will turn red when you are muted)
  - Select the icon button on the screen (this will either be a touch screen or a button next to the icon)
  - Press *6 on the dial pad

## Unmuting:

There are few ways to unmute your mic on a call or conference call.

- **Conference Call:**
  - Press the microphone icon in the Team Meeting

- **Desktop phone:**

![clipboard_ed348f77b4a6aad6c0d7ac6f549104fe8.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_ed348f77b4a6aad6c0d7ac6f549104fe8.png?sv=2026-02-06&spr=https&st=2026-11-04T19%3A31%3A23Z&se=2026-11-04T20%3A31%3A23Z&sr=c&sp=r&sig=Ns9GRE31E8cLomPfIjRkoMUTkHX%2B%2BD%2FVmUEpuiRhGUE%3D)
  - Press the microphone icon on the phone
  - Select the icon button on the screen (this will either be a touch screen or a button next to the icon)
  - Press *6 on the dial pad