---
title: "MS Teams - Obtaining an IP Address for Phone"
slug: "ms-teams-obtaining-an-ip-address-for-phone"
tags: ["calltower", "public"]
updated: 2026-09-18T16:10:26Z
published: 2026-09-18T16:10:26Z
canonical: "learn.calltower.com/ms-teams-obtaining-an-ip-address-for-phone"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.calltower.com/llms.txt
> Use this file to discover all available pages before exploring further.

# MS Teams - Obtaining an IP Address for Phone

## Obtaining an IP Address for Phone

## Goal:

This guide will help you obtain the IP address for a phone.

### Obtaining IP address through Phone GUI

On the device, follow the instructions below:

```plaintext
Settings > Device Settings > About > IPv4
```

### Obtaining IP address through Teams Admin Center

In the Teams Admin Center, follow the instructions below:

```plaintext
Teams Admin Center > Teams devices > Phones > Select phone > Details
```

![clipboard_e4d8ce309270d831bcd30ce9ad6115f05.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_e4d8ce309270d831bcd30ce9ad6115f05.png?sv=2026-02-06&spr=https&st=2026-11-04T18%3A15%3A17Z&se=2026-11-04T19%3A15%3A17Z&sr=c&sp=r&sig=COVSKIpFW%2B20EhHupTALTrJo%2FjNLE7ee%2BBBLNA1B%2BNI%3D)

## Obtaining IP address through Command Prompt

You will need to ensure that the phone is plugged into the same network that the user’s PC is plugged into. The user will need to open Command Prompt as an administrator and run the command `arp -a`. This will show all results for the devices connected to the same network. In this screenshot, I can see that the MAC address for my Yealink MP56 `80-5e-c0-da-9b-c9` is associated with the IP `192.168.1.247`.

![clipboard_e9995e0f1d9deb0eef47fd76051365fcc.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_e9995e0f1d9deb0eef47fd76051365fcc.png?sv=2026-02-06&spr=https&st=2026-11-04T18%3A15%3A17Z&se=2026-11-04T19%3A15%3A17Z&sr=c&sp=r&sig=COVSKIpFW%2B20EhHupTALTrJo%2FjNLE7ee%2BBBLNA1B%2BNI%3D)

An Internet Protocol (IP) Address is a unique string of numbers separated by periods that identifies each computer using the Internet Protocol to communicate over a network.