---
title: "MS Teams Operator Connect: Assigning a Number in Teams Admin Center"
slug: "ms-teams-operator-connect-assigning-a-number-in-teams-admin-center"
tags: ["calltower", "public"]
updated: 2026-07-30T01:25:39Z
published: 2026-07-30T01:25:39Z
canonical: "learn.calltower.com/ms-teams-operator-connect-assigning-a-number-in-teams-admin-center"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.calltower.com/llms.txt
> Use this file to discover all available pages before exploring further.

# MS Teams Operator Connect: Assigning a Number in Teams Admin Center

### How to assign a number in the Teams admin center

> [!NOTE]
> Important Notes:
> 
> This must be done with a Teams or Global Admin Account
> 
> The DID must be uploaded to your Tenant as a User [Number Management">https://www..solutions/Microsoft_Teams/MS_Teams_Operator_Connect/MS_Teams_Operator_Connect_-_Number_Management](/v1/docs/ms-teams-operator-connect-number-management)

1. Sign in to Teams Admin Center with admin privileges.
2. Navigate to Users > Manage Users

![clipboard_ec1558a176395fa1d09da4f1fcc583348.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_ec1558a176395fa1d09da4f1fcc583348.png?sv=2026-02-06&spr=https&st=2026-11-04T17%3A11%3A06Z&se=2026-11-04T18%3A11%3A06Z&sr=c&sp=r&sig=gCS3iJ7bB3kyPKJsmb7uvsbMmPXrsvR1t%2BDE3PGmtZs%3D)
3. Using the search bar on the right-hand side search for the user and click on their name.

![clipboard_e1e8960b7b4e4dc5bb02c6d6e2776fd5a.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_e1e8960b7b4e4dc5bb02c6d6e2776fd5a.png?sv=2026-02-06&spr=https&st=2026-11-04T17%3A11%3A06Z&se=2026-11-04T18%3A11%3A06Z&sr=c&sp=r&sig=gCS3iJ7bB3kyPKJsmb7uvsbMmPXrsvR1t%2BDE3PGmtZs%3D)
4. Once on the user's page you will go to Account (It should load here first). Select the option to "Assign primary phone number" (it is not required to enable "Enterprise Voice" first).

> [!NOTE]
> Note:
> 
> You may also select the option to "Assign private phone number". A private line is a second phone number assigned to a user. Typically, the user is an executive who shares the second number with only a few people. Private lines support inbound calling only. A private line can’t be used to make outgoing calls. More information on private lines can be found [**here**](https://learn.microsoft.com/en-us/microsoftteams/private-line).

![clipboard_e07085e702eadf68dc006b232883b8ac1.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_e07085e702eadf68dc006b232883b8ac1.png?sv=2026-02-06&spr=https&st=2026-11-04T17%3A11%3A06Z&se=2026-11-04T18%3A11%3A06Z&sr=c&sp=r&sig=gCS3iJ7bB3kyPKJsmb7uvsbMmPXrsvR1t%2BDE3PGmtZs%3D)
5. In the pop-out window titled "Assign phone number". You will need to set "Phone number type" to Operator Connect" and in the "Assigned phone number" you can either scroll or search for the desired DID.

![A screenshot of a phone number Description automatically generated](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/img_b6605e43d6.png?sv=2026-02-06&spr=https&st=2026-11-04T17%3A11%3A06Z&se=2026-11-04T18%3A11%3A06Z&sr=c&sp=r&sig=gCS3iJ7bB3kyPKJsmb7uvsbMmPXrsvR1t%2BDE3PGmtZs%3D)
6. Hit "Apply" and when the below message comes up hit wait

![clipboard_e64c8db5c9bbf0a686bb85eb2fc4c1dea.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_e64c8db5c9bbf0a686bb85eb2fc4c1dea.png?sv=2026-02-06&spr=https&st=2026-11-04T17%3A11%3A06Z&se=2026-11-04T18%3A11%3A06Z&sr=c&sp=r&sig=gCS3iJ7bB3kyPKJsmb7uvsbMmPXrsvR1t%2BDE3PGmtZs%3D)
7. When this is complete you should get a green bar at the top saying success.

![clipboard_e3b71f703096d7203f82ba7581ead31d2.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_e3b71f703096d7203f82ba7581ead31d2.png?sv=2026-02-06&spr=https&st=2026-11-04T17%3A11%3A06Z&se=2026-11-04T18%3A11%3A06Z&sr=c&sp=r&sig=gCS3iJ7bB3kyPKJsmb7uvsbMmPXrsvR1t%2BDE3PGmtZs%3D)

Direct Inward Dialing (DID) is a telecommunication service that allows a phone number to be assigned to a specific phone line within a private branch exchange (PBX), enabling direct calls to that line without going through a receptionist.