---
title: "MS Teams - Place a Call on Hold"
slug: "ms-teams-place-a-call-on-hold"
tags: ["calltower", "public"]
updated: 2026-09-18T16:20:53Z
published: 2026-09-18T16:20:53Z
canonical: "learn.calltower.com/ms-teams-place-a-call-on-hold"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.calltower.com/llms.txt
> Use this file to discover all available pages before exploring further.

# MS Teams - Place a Call on Hold

## Desktop

**External Call:**

At the top of the screen, select the "Hold" button."

![clipboard_efb03273557b292e92123e32f78174ffe.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_efb03273557b292e92123e32f78174ffe.png?sv=2026-02-06&spr=https&st=2026-11-04T18%3A13%3A35Z&se=2026-11-04T19%3A13%3A35Z&sr=c&sp=r&sig=DHcmYQWcO7wsy%2Bxk56soSMmxkAb9GXgviNRezZst%2Fxo%3D)

Select the "Resume" button at the top of the screen to take the person off hold.

![clipboard_eadf4c6bae598208c44b9d55ce1062d93.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_eadf4c6bae598208c44b9d55ce1062d93.png?sv=2026-02-06&spr=https&st=2026-11-04T18%3A13%3A35Z&se=2026-11-04T19%3A13%3A35Z&sr=c&sp=r&sig=DHcmYQWcO7wsy%2Bxk56soSMmxkAb9GXgviNRezZst%2Fxo%3D)

**Internal Call:**

At the top of the screen, select the "Hold" button."

![clipboard_eb7027c9677e718d36ff721b205964363.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_eb7027c9677e718d36ff721b205964363.png?sv=2026-02-06&spr=https&st=2026-11-04T18%3A13%3A35Z&se=2026-11-04T19%3A13%3A35Z&sr=c&sp=r&sig=DHcmYQWcO7wsy%2Bxk56soSMmxkAb9GXgviNRezZst%2Fxo%3D)

Select the "Resume" button at the top of the screen to take the person off hold.

![clipboard_e7c46e844c6b8bcf167bf3022630eb1d3.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_e7c46e844c6b8bcf167bf3022630eb1d3.png?sv=2026-02-06&spr=https&st=2026-11-04T18%3A13%3A35Z&se=2026-11-04T19%3A13%3A35Z&sr=c&sp=r&sig=DHcmYQWcO7wsy%2Bxk56soSMmxkAb9GXgviNRezZst%2Fxo%3D)

## Mobile:

To place a call or meeting on hold, tap **More options** [...] in your call window and select the hold option. To continue the call, tap **Resume**.

## For more information, click on the link below:

[Put a call on hold in Teams](https://support.office.com/en-us/article/put-a-call-on-hold-in-teams-c824515c-77d9-46d1-bd0e-5d760c69f517#ID0EAABAAA=Desktop)