---
title: "MS Teams - Transfer to a Call Queue"
slug: "ms-teams-transfer-to-a-call-queue"
tags: ["calltower", "public"]
updated: 2026-09-18T16:18:28Z
published: 2026-09-18T16:18:28Z
canonical: "learn.calltower.com/ms-teams-transfer-to-a-call-queue"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.calltower.com/llms.txt
> Use this file to discover all available pages before exploring further.

# MS Teams - Transfer to a Call Queue

To transfer to a call queue, complete the following steps.

## Transfer To Call Queue

When you are at your transfer screen, type in the name of the call queue you want to send the call to and then select transfer![2022-06-08_12-21-26.jpg](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/2022-06-08_12-21-26.jpg?sv=2026-02-06&spr=https&st=2026-11-04T19%3A22%3A24Z&se=2026-11-04T20%3A22%3A24Z&sr=c&sp=r&sig=MoiFIFGoNmpJ21pYDx4FZ1TaReVyGO3jtKB6y28dmfQ%3D)