---
title: "MS Teams - Yealink Error \"Device Administrator is Disabled. Contact Your Admin\""
slug: "ms-teams-yealink-error-device-administrator-is-disabled-contact-your-admin"
tags: ["calltower", "public"]
updated: 2026-09-18T14:55:40Z
published: 2026-09-18T14:55:40Z
canonical: "learn.calltower.com/ms-teams-yealink-error-device-administrator-is-disabled-contact-your-admin"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.calltower.com/llms.txt
> Use this file to discover all available pages before exploring further.

# MS Teams - Yealink Error "Device Administrator is Disabled. Contact Your Admin"

## Teams Phone Sign in Error “Device Administrator is disabled. Contact your Admin”

## Goal:

Assist Customers and Technicians who encounter the above error when trying to sign into an Android Teams Certified Device.

## Cause:

The above error is shown when the Android Device Administrator is turned off in Microsoft Intune.

![A close up of a device Description automatically generated](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/img_ed21ea5264.jpeg?sv=2026-02-06&spr=https&st=2026-11-04T21%3A29%3A07Z&se=2026-11-04T22%3A29%3A07Z&sr=c&sp=r&sig=ywELEU9eqhIKexJVMdneSb8uJeNbRQOmrZyxnutgXrI%3D)

## Resolution:

This will need to be corrected by signing into intune.microsoft.com > Devices > Android > Android Enrollment > Android device administrator > Prerequisites > Personal and corporate-owned devices with device administrator privileges > Use device administrator to manage devices. By enabling this feature, you grant Microsoft permission to send both user and device information to Google, which must be checked.

![A close-up of a person's face Description automatically generated](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/img_ac20e22fb9.png?sv=2026-02-06&spr=https&st=2026-11-04T21%3A29%3A07Z&se=2026-11-04T22%3A29%3A07Z&sr=c&sp=r&sig=ywELEU9eqhIKexJVMdneSb8uJeNbRQOmrZyxnutgXrI%3D)

![](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/img_f9557dcb1d.png?sv=2026-02-06&spr=https&st=2026-11-04T21%3A29%3A07Z&se=2026-11-04T22%3A29%3A07Z&sr=c&sp=r&sig=ywELEU9eqhIKexJVMdneSb8uJeNbRQOmrZyxnutgXrI%3D)

For more information see Microsoft’s Documentation found here

[Manage Intune devices with Android device administrator | Microsoft Learn](https://learn.microsoft.com/en-us/mem/intune/enrollment/android-enroll-device-administrator#set-up-device-administrator-enrollment)