--- title: "UC Recording - Controlled Recording" slug: "uc-recording-controlled-recording" tags: ["calltower", "public"] updated: 2026-09-18T13:48:13Z published: 2026-09-18T13:48:13Z canonical: "learn.calltower.com/uc-recording-controlled-recording" --- > ## Documentation Index > Fetch the complete documentation index at: https://learn.calltower.com/llms.txt > Use this file to discover all available pages before exploring further. # UC Recording - Controlled Recording ## Starting Recording for UC Recording **Controlled:** Call recording can be stopped and started at any time during the call. There are basically 2 ways to start a recording for CT Call Recording if they have the service "Controlled": 1. Use the **VERBA web interface** to start the recording. Go to "**Conversations"** and then select "**Ongoing Conversations**" select the record icon to start recording. Select it again to stop the recording.![5.jpg](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/5.jpg?sv=2026-02-06&spr=https&st=2026-11-04T22%3A46%3A22Z&se=2026-11-04T23%3A46%3A22Z&sr=c&sp=r&sig=bw%2BgmjsO8SPv1gB6vPr7G8QQIai9Fv2TSHUiLRxON%2Fc%3D) Once you start and stop that recording, you can find that file in the search section. 2. **For Skype for Business**: use the Verba plugin. **For Cisco:** use the "record" soft key. While on the call select "more" until you see the "Record" soft key ## Files For Skype for Business, please use the Verba registry files below. [Verba.zip](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/verba.zip?sv=2026-02-06&spr=https&st=2026-11-04T22%3A46%3A22Z&se=2026-11-04T23%3A46%3A22Z&sr=c&sp=r&sig=bw%2BgmjsO8SPv1gB6vPr7G8QQIai9Fv2TSHUiLRxON%2Fc%3D)