---
title: "Voicemail - 89XX Series"
slug: "voicemail-89xx-series"
tags: ["calltower", "public"]
updated: 2026-07-24T20:38:22Z
published: 2026-07-24T20:38:22Z
canonical: "learn.calltower.com/voicemail-89xx-series"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.calltower.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Voicemail - 89XX Series

Callers can leave you a voicemail on your Cisco 89xx phone. You can access your voicemail in three ways:

- Cisco 89xx phone
- MP3 file from your email
- Home or cell phone

### Voicemail Command Quick Reference Guide:

**Main Menu:**

| #### Function | #### Voice Command | #### Key Pad |
| --- | --- | --- |
| New Message | New | 10 |
| Old Message | Old | 20 |
| Change My Settings | Change Settings | 30 |
| Change Password | Change Password | 31 |
| Change Greeting | Change Greeting | 32 |
| Change Name Tag | Change Name Tag | 33 |

**Message Navigation:**

| #### Function | #### Voice Command | #### Key Pad |
| --- | --- | --- |
| Repeat or Play Message | Repeat | 1 |
| Reply to Message | Reply | 4 |
| Delete this Message | Delete | 3 |
| Next Message | Next | 7 |
| Previous Message | Previous | 8 |
| Play Message Details | Details | 2 |
| Forward this Message | Forward | 5 |
| Return Call | Return Call | 6 |
| Restore Message | Restore | 3 |

**Global Options:**

| #### Function | #### Voice Command | #### Key Pad |
| --- | --- | --- |
| Yes | Yes | 1 |
| No | No | 2 |
| Goodbye | Goodbye | 99 |
| Help Option | Help |  |
| Cancel Voice Command |  | ** |
| Re-activate Voice Command |  | ** |
| Cancel Return Call |  | *# |
| Cancel Find Me Follow Me |  | * |