---
title: "Zoom User - Adding And Managing Contact"
slug: "zoom-user-adding-and-managing-contact"
tags: ["calltower", "public"]
updated: 2026-07-24T20:37:37Z
published: 2026-07-24T20:37:37Z
canonical: "learn.calltower.com/zoom-user-adding-and-managing-contact"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.calltower.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Zoom User - Adding And Managing Contact

## How to add a new contact

1. Sign in to the Zoom desktop client.
2. Click the **Contacts** tab ![](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/contacts-button-with-rounded-box.png?sv=2026-02-06&spr=https&st=2026-11-04T22%3A52%3A27Z&se=2026-11-04T23%3A52%3A27Z&sr=c&sp=r&sig=HLz1n2xgAGaHc2gRkTowFNPZooL8wCuQX8oASVcolzA%3D).
3. Click the add icon ![](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/add-button-with-rounded-square-border.png?sv=2026-02-06&spr=https&st=2026-11-04T22%3A52%3A27Z&se=2026-11-04T23%3A52%3A27Z&sr=c&sp=r&sig=HLz1n2xgAGaHc2gRkTowFNPZooL8wCuQX8oASVcolzA%3D) and select **Invite a Zoom contacts**.
4. Enter the email address of the contact you want to add.
5. Click **Invite**.
6. Repeat with any additional contacts.

> [!NOTE]
> Notes:
> 
> - Invited contacts with an existing Zoom account tied to the email address provided will receive a contact request in the desktop client.
> - Invited contacts without an existing Zoom account tied to the email address provided will receive an email from Zoom, inviting them to sign-up with Zoom. Once their Zoom account is created, they must click on the link in the initial email to confirm the contact request.

## How to approve a contact request

Before you can meet instantly with contact or chat with them, they need to approve your request first.

1. Sign in to the Zoom desktop client.
2. Click the **Team Chat** tab ![](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/unselected-team-chat-icon.png?sv=2026-02-06&spr=https&st=2026-11-04T22%3A52%3A27Z&se=2026-11-04T23%3A52%3A27Z&sr=c&sp=r&sig=HLz1n2xgAGaHc2gRkTowFNPZooL8wCuQX8oASVcolzA%3D) .
3. At the top of the left-side chat panel, click **Contact Requests** ![](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/contacts-button-with-rounded-box.png?sv=2026-02-06&spr=https&st=2026-11-04T22%3A52%3A27Z&se=2026-11-04T23%3A52%3A27Z&sr=c&sp=r&sig=HLz1n2xgAGaHc2gRkTowFNPZooL8wCuQX8oASVcolzA%3D).

This option may be found under the ![](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/more-button.png?sv=2026-02-06&spr=https&st=2026-11-04T22%3A52%3A27Z&se=2026-11-04T23%3A52%3A27Z&sr=c&sp=r&sig=HLz1n2xgAGaHc2gRkTowFNPZooL8wCuQX8oASVcolzA%3D) **More** option.
4. Click **Accept** to add this contact to your list. This contact will now appear on the **Contacts** tab, under **External Contacts** for both users.

## How to manage and organize contacts

Besides meeting and chatting with contacts, you can also star important contacts, block, or delete them. If you want to get more detailed and precise with your sorting of contacts and channels, you can also [sort them into folders](https://support.zoom.us/hc/en-us/articles/4837299437965).

## Star a contact

Starring a contact will add them to the **Starred** section of the Chat panel, providing quick-access to the contact or chat channel.

To star a contact using search:

1. Sign in to the Zoom desktop client.
2. Use the search bar to search for the contact.
3. Click the contact's name to display the chat thread with that contact.
4. In the top-left corner of the chat window, click the star icon ![](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/star-button.png?sv=2026-02-06&spr=https&st=2026-11-04T22%3A52%3A27Z&se=2026-11-04T23%3A52%3A27Z&sr=c&sp=r&sig=HLz1n2xgAGaHc2gRkTowFNPZooL8wCuQX8oASVcolzA%3D). The contact will appear in the **Starred** sections under the [Phone](https://support.zoom.us/hc/en-us/articles/360021087192), **Team** **Chat**, and **Contacts** tabs.

To star a contact using the contacts directory or the Team Chat side panel:

1. Sign in to the Zoom desktop client.
2. Click the **Contacts** tab ![](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/contacts-button-with-rounded-box.png?sv=2026-02-06&spr=https&st=2026-11-04T22%3A52%3A27Z&se=2026-11-04T23%3A52%3A27Z&sr=c&sp=r&sig=HLz1n2xgAGaHc2gRkTowFNPZooL8wCuQX8oASVcolzA%3D) or **Team Chat** ![](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/unselected-team-chat-icon.png?sv=2026-02-06&spr=https&st=2026-11-04T22%3A52%3A27Z&se=2026-11-04T23%3A52%3A27Z&sr=c&sp=r&sig=HLz1n2xgAGaHc2gRkTowFNPZooL8wCuQX8oASVcolzA%3D) tab.
3. Click the contact you want to star.
4. Click the ellipses icon ![](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/more-button.png?sv=2026-02-06&spr=https&st=2026-11-04T22%3A52%3A27Z&se=2026-11-04T23%3A52%3A27Z&sr=c&sp=r&sig=HLz1n2xgAGaHc2gRkTowFNPZooL8wCuQX8oASVcolzA%3D) beside the contact's name.
5. Click **Star this Contact**. The contact will appear in the **Starred** sections under the [Phone](https://support.zoom.us/hc/en-us/articles/360021087192), **Team** **Chat**, and **Contacts** tabs.

You can also star chat groups and channels. If you have a Zoom Phone license, you can [star contacts using your call history](https://support.zoom.us/hc/en-us/articles/360021336671).

## Block a contact

Blocking a contact will prevent them from chatting with you, and if not already a contact, will also prevent them from sending you a contact request.

To block a contact using search:

1. Sign in to the Zoom desktop client.
2. Use the search bar to search for the contact.
3. Click the contact's name to display the chat thread with that contact.
4. In the top-right corner, click **More Actions** ![](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/more-actions-button.png?sv=2026-02-06&spr=https&st=2026-11-04T22%3A52%3A27Z&se=2026-11-04T23%3A52%3A27Z&sr=c&sp=r&sig=HLz1n2xgAGaHc2gRkTowFNPZooL8wCuQX8oASVcolzA%3D).
5. Click the **More Options** section and click **Block Contact**.
6. Confirm blocking by clicking **Block**. The contact will now show a blocked label next to their name.

To block a contact using the contacts directory:

1. Sign in to the Zoom desktop client.
2. Click the **Contacts** tab ![](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/contacts-button-with-rounded-box.png?sv=2026-02-06&spr=https&st=2026-11-04T22%3A52%3A27Z&se=2026-11-04T23%3A52%3A27Z&sr=c&sp=r&sig=HLz1n2xgAGaHc2gRkTowFNPZooL8wCuQX8oASVcolzA%3D).
3. Find the contact you want to block.
4. While hovering the cursor over their name in the list, click the ellipsis icon ![](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/more-button.png?sv=2026-02-06&spr=https&st=2026-11-04T22%3A52%3A27Z&se=2026-11-04T23%3A52%3A27Z&sr=c&sp=r&sig=HLz1n2xgAGaHc2gRkTowFNPZooL8wCuQX8oASVcolzA%3D) beside the contact's name.
5. Click **Block Contact**.
6. Confirm blocking by clicking **Block**. The contact will now show a blocked label next to their name.

> [!NOTE]
> Note:
> 
> Unblocking a contact is accomplished by following either method to block them, but choosing to **Unblock Contact**, which replaces the **Block Contact** option

## Delete a contact

Deleting a contact will prevent them from being able to continue chatting with you, but unless blocked, they can request to be a contact again.

1. Sign in to the Zoom desktop client.
2. Click the **Contacts** tab ![](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/contacts-button-with-rounded-box.png?sv=2026-02-06&spr=https&st=2026-11-04T22%3A52%3A27Z&se=2026-11-04T23%3A52%3A27Z&sr=c&sp=r&sig=HLz1n2xgAGaHc2gRkTowFNPZooL8wCuQX8oASVcolzA%3D).
3. Find the contact you want to block.
4. While hovering the cursor over their name in the list, click the ellipsis icon ![](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/more-button.png?sv=2026-02-06&spr=https&st=2026-11-04T22%3A52%3A27Z&se=2026-11-04T23%3A52%3A27Z&sr=c&sp=r&sig=HLz1n2xgAGaHc2gRkTowFNPZooL8wCuQX8oASVcolzA%3D) beside the contact's name.
5. Click **Delete Contact**.
6. Confirm the deletion by clicking **Delete**.