---
title: "Zoom User - Phone Settings"
slug: "zoom-user-phone-settings"
tags: ["calltower", "public"]
updated: 2026-07-23T10:21:25Z
published: 2026-07-23T10:21:25Z
canonical: "learn.calltower.com/zoom-user-phone-settings"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.calltower.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Zoom User - Phone Settings

After the initial setup, you should adjust your [Zoom Phone settings](https://support.zoom.us/hc/en-us/articles/360021325712) in the web portal.

1. Sign in to the Zoom web portal.
2. Click **Phone**, then click the [**Settings**](https://zoom.us/pbx/page/telephone/myZoomTelephony#/my-cloud-phone/settings) tab.

Here are a few essential settings you may want to change:

- **Emergency Address**: Displays the address provided to first responders when dialing an emergency number. Make sure this address is correct.
- **Business/Closed/Holiday Hours**: Change the times when you can answer calls.
- **Voicemail Greeting**: Audio that plays before Zoom Phone routes the call to your voicemail. You can customize this by [recording audio directly in the web portal or uploading an audio file](https://support.zoom.us/hc/en-us/articles/360028212652).