---
title: "MS Teams General Admin - Enroll Teams Phones to Intune"
slug: "ms-teams-general-admin-enroll-teams-phones-to-intune"
tags: ["calltower", "public"]
updated: 2026-07-27T12:54:39Z
published: 2026-07-27T12:54:39Z
canonical: "learn.calltower.com/ms-teams-general-admin-enroll-teams-phones-to-intune"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.calltower.com/llms.txt
> Use this file to discover all available pages before exploring further.

# MS Teams General Admin - Enroll Teams Phones to Intune

The steps in this article are no longer required, however, if you are using conditional access along with Intune licensing, Teams Desktop Phones should be enrolled to Intune. If you're receiving errors on your phone about enrolling a device in Intune, you'll need to follow the steps in the document below. For most setups, simply enrolling the phones to AOSP and signing in to the phone are sufficient. Required steps for enrolling via AOSP can be found [here](/v1/docs/microsoft-teams-enrolling-teams-phones-via-aosp).

Please note that you will also need to make sure your phone is on an up to date firmware version. Since the phone won't be available to update through the Teams Admin Center, you'll need to follow documentation from the device manufacturer to update your phone to the most recent firmware version.

You should also verify that the user attempting to sign into the phone hasn't reached their maximum number of enrolled devices.

Commercial 365 Login here [https://intune.microsoft.com/](https://intune.microsoft.com/) using a 365 Global Administrator account

GCC High 365 Login here [https://intune.microsoft.us/](https://intune.microsoft.us/) using a 365 Global Administrator account

![clipboard_e59919316f32fa5183359ff40d0a35aed.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_e59919316f32fa5183359ff40d0a35aed.png?sv=2026-02-06&spr=https&st=2026-11-04T20%3A31%3A48Z&se=2026-11-04T21%3A31%3A48Z&sr=c&sp=r&sig=uVzSq1oqswoj2flCm7kHyBrCYhTJO%2B9iKRTWPUJbxP0%3D)

Go to Devices>Enrollment>Corporate device Identifiers

![clipboard_e1de17e262b3e7171746043eee319430a.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_e1de17e262b3e7171746043eee319430a.png?sv=2026-02-06&spr=https&st=2026-11-04T20%3A31%3A48Z&se=2026-11-04T21%3A31%3A48Z&sr=c&sp=r&sig=uVzSq1oqswoj2flCm7kHyBrCYhTJO%2B9iKRTWPUJbxP0%3D)

Click Add>Enter manually

![clipboard_e3f6361e48aff9aa434f7cc10f9e4a26f.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_e3f6361e48aff9aa434f7cc10f9e4a26f.png?sv=2026-02-06&spr=https&st=2026-11-04T20%3A31%3A48Z&se=2026-11-04T21%3A31%3A48Z&sr=c&sp=r&sig=uVzSq1oqswoj2flCm7kHyBrCYhTJO%2B9iKRTWPUJbxP0%3D)

Click the drop down and select Serial number

![clipboard_e82b259f6da3d7cca58254f4200767a57.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_e82b259f6da3d7cca58254f4200767a57.png?sv=2026-02-06&spr=https&st=2026-11-04T20%3A31%3A48Z&se=2026-11-04T21%3A31%3A48Z&sr=c&sp=r&sig=uVzSq1oqswoj2flCm7kHyBrCYhTJO%2B9iKRTWPUJbxP0%3D)

Locate the Serial number on the back of the Teams phone and enter it as shown in the example below.

Please note this example is a Yealink Phone. Poly Phones use the MAC Address as the serial number.

![clipboard_e5a8a53ca418f52bd7b40536a91e01897.png](https://cdn.us.document360.io/4662144b-ab1f-4796-8b7b-e9f9c609894f/Images/Documentation/clipboard_e5a8a53ca418f52bd7b40536a91e01897.png?sv=2026-02-06&spr=https&st=2026-11-04T20%3A31%3A48Z&se=2026-11-04T21%3A31%3A48Z&sr=c&sp=r&sig=uVzSq1oqswoj2flCm7kHyBrCYhTJO%2B9iKRTWPUJbxP0%3D)

Once the phones are finished adding here click the Add button at the bottom left.

You have now successfully enrolled the Teams Phone and the end user can now sign in.

**Microsoft Article for reference**

[Deploy Teams phones, Teams displays, Teams panels, and Microsoft Teams Rooms on Android using Intune - Microsoft Teams | Microsoft Docs](https://docs.microsoft.com/en-us/microsoftteams/devices/phones-displays-deploy#:~:text=Configure%20Intune%20to%20enroll%20Teams%20Android-based%20devices.%201%2cto%20the%20Azure%20Active%20Directory%20...%20See%20More.)